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Job Information

Job Title:
01081993 — Help Desk Specialist
Company:
Booz Allen Hamilton
Location:
Annapolis Junction, MD 20701
Status:
Full Time, Employee
Job Category:
IT/Software Development

Contact Information

Company:
Booz Allen Hamilton
Reference Code:
01081993
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About Booz Allen Hamilton

"The real meaning of success is making an impact — and enjoying what you do — every day." — Dr. Ralph Shrader, Chairman & CEO

What's more important to you? A successful career or a fulfilling family life? Exciting assignments or job stability? At Booz Allen Hamilton, you won't have to make these choices. We've worked hard to build a firm that allows you to achieve everything that's important to you.

When you join us, you'll see a difference — in the work you do, in our approach, and in the way we help you balance your personal and professional goals. You'll also find rich opportunities to make a difference to our firm — through forums and focus groups that shape the way we do business, through employee events and professional activities, and through the myriad community service projects that Booz Allen supports and sponsors.

Job Description

01081993 — Help Desk Specialist

Key Role:

Perform as a help desk and operations and maintenance specialist to interact with the ELINT system and users to create new accounts. Update accounts, capture issues raised by users, monitor system status, capture statistics on system status, and interact with the client. Interact with the government client and system users. Collect, organize, and report on system operational statistics. This position is located in Annapolis Junction, MD.

 

Basic Qualifications: 

-2+ years of experience with Microsoft Windows and Microsoft Office automation products

-2 years of experience in interacting directly with a client

-TS/SCI clearance with a polygraph

-HS diploma or GED

 

Additional Qualifications:
-Experience with systems administration a plus

-Experience with LINUX

-Ability to be a team player and willing to work to get the job done in a fast-paced environment

 

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

 

Integrating the full range of consulting capabilities, Booz Allen is the one firm that helps clients solve their toughest problems, working by their side to help them achieve their missions. Booz Allen is committed to delivering results that endure.

 

We are proud of our diverse environment, EOE, M/F/D/V.