Mercy Housing is a national not-for-profit organization dedicated to creating and strengthening healthy communities. By developing, operating, and financing quality, affordable, service enriched housing, Mercy Housing changes the lives of individuals and families and revitalizes distressed neighborhoods. Mercy Housing employs a diverse team of professionals committed to positively influencing the communities we serve. Our goal is to attract and recruit professionals - people who are talented, enthusiastic and dedicated to social justice. Our work teams include developers, accountants, property managers, administrative assistants, maintenance staff, financial analysts, asset managers, community developers, and many more.

Mercy Housing offers a competitive benefits plan for all eligible employees that includes options for medical, dental, and life insurance. Highlights of the benefits plan include:

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#1745 Property Manager II - Page Comm - AZ

This position requires living on-site in a 2-bedroom apartment

In keeping with the Mercy Housing philosophy, the Property Manager II is responsible for the day-to-day on-site operation of the apartment building(s). 

Responsible for quality service to the residents, supervision of other on-site staff, and efficient operation of the building physically, economically and socially.

Job responsibilities include:

Maintains resident accounts receivable ledgers.  Codes and approves invoices in a timely and accurate manner.

Maintains resident records to comply with appropriate affordable housing regulations.

On a monthly basis, collects rent and other income, makes bank deposits, forwards receipts to central office.

Prepares and delivers notices to residents as needed.

Oversees the timely preparation of apartments for rental, delegating tasks to and supervising the work of other property staff.

Manages the leasing process from initial application to move-in, including orientation of applicants to the property and to Mercy Housing.

Follows and enforces all fair housing and local landlord and tenant laws and regulations.

Effectively markets the property to ensure budget compliance and a positive community image of the property.

Ensures that the property meets financial performance goals, reading and interpreting property accounting software reports.

Manages customer service requests and ensures timely and satisfactory completion.

Maintains property maintenance logs and inventory of supplies or delegates the task to other staff.  Responsible for overall physical condition of the property.

Enters invoices into AP software on a regular basis.

Hires, orients, and supervises staff assigned to the property.  Trains new employees in accounting software as needed.

Collaborates with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals.
 
 
Requirements
Education: 

High school diploma or equivalent required.  Training in property or real estate management or a Bachelors degree in a Human Services field preferred.

Experience: 

Minimum of two years of managerial or administrative experience. 

Professional training may substitute for experience. 

Supervision, leadership, or community building experience required.  Previous property management and Yardi software experience strongly preferred. 

Prefer candidates with 4+ years experience in special needs subsidized housing or equivalent.  Spanish, Russian or Chinese language skills strongly desired. 

Desire candidates with experience in facilities oversight and rehab coordination, in clinical psychosocial dynamics and has interfaced with multiple agencies to support residents.

Abilities: 

Ability to work well with senior populations preferred.

Effectively manage and solve complex problems, meet deadlines.

Take direction from a supervisor.

Data collection and analysis. 

Maintain resident account receivable ledgers.

Knowledge of Microsoft Office applications (Word, Excel, Outlook) and occupancy software.

Work in a collaborative manner as a member of a site team.

Relate professionally with vendors, residents, and co-workers.

Communicate effectively with people from diverse backgrounds.

Monitor financial statements and budgets and other reports generated from property management accounting software. 

Understand and commit to the Mission and Values of Mercy Housing, Inc.

Flexible to change in work plans.

Maintain a professional personal appearance.

Drive a car (with a valid driver's license) in order to run errands, etc.

Comprehend and effectively manage complex regulatory requirements.  

Partner with local social service agencies and Marin HA to support and house ch residents.

Set tone for and establish team environment and work collaboratively.

Work with clients who may have behavioral and psychiatric problems.  Behaviors may include shouting, use of profanity, inappropriate behavioral choices.

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