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2nd Shift Maintenance Supervis...


Job Summary

Andover, MA
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

2nd Shift Maintenance Supervisor

About the Job


The Supervisor has accountability for leading assigned Maintenance staff to achieve targets and deliver and improve Maintenance consistency, quality/compliance, cost standards and customer service.   Responsible for planning, organizing, staffing, performance assessment, salary recommendations, and employee counseling for a group of employees typically with similar technical responsibilities.  Ensures that work performed by the assigned staff is accurate, timely, efficient and compliant with corporate policies, plant SOPs, cGMP regulations, and FDA regulations.  Leads and participates in investigations and continuous improvement initiatives, applying tools like LEAN manufacturing and Six Sigma to improve quality, cost, safety and/or cycle time.  Collaborates effectively with other functional SMEs to ensure production goals are met and investigations are expeditiously completed.   Has a basic understanding of cost structure, budgeting process and spending.  The ultimate goal of the supervisor is to optimize resources to maximize maintenance and ensure quality and safety standards.


  • Act at all times in line with the Company values, particularly leadership, integrity and respect for people which incumbent must role model.
  • Supervises assigned staff in daily maintenance operations, maintaining a high level of floor presence: accurately checking processes and tasks or setting-up, maintaining,  and trouble-shooting.  Monitors and may perform daily maintenance operations and provide direction to staff as needed to maintain safe and cGMP compliant work environment.
  • Coaches and counsels employees on a timely basis regarding performance (behavior, skills and attitude) to form a high performance team. 
  • Identifies training needs of assigned staff and partners with the Trainers to ensure that needs are satisfied.
  • Monitors documentation entries throughout the maintenance process to ensure timely closure.
  • Ensures adequate information transfer to next shift.
  • Actively evaluates future needs of equipment and employees (current and future planning).


  • Assigns daily schedule, updates schedule board and communicates daily schedule. Communicates production information with other shifts.
  • Assists Maintenance teams with CMMS work and performs system transactions. Coordinates activities with the other departments. 
  • Uses innovation and analytical tools to reduce lead times and optimize Maintenance planning and scheduling. 
  • Monitors and communicates metrics.

Compliance & Quality 20%

  • Ensures compliance with all government and company regulatory requirements.  Ensures application of cGMP compliance with respect to staff, shop floor and documentation.   Trains staff on necessary compliance and quality requirements.  
  • Verifies documentation reconciliation and investigates all discrepancies immediately.  Prepares Management Investigation Reports (MIRs) regarding deviations in process tasks.
  • Partners with the Quality and Operations personnel to investigate Manufacturing Incidents applying tools as CAPA to eliminate root cause in investigating. 
  • Participates in continuous improvement initiatives, applying tools like LEAN manufacturing and Six Sigma to improve quality, cost, safety and cycle time. 
  • Able to handle routine problems independently.  Works with cross-functional experts in solving problems. 
  • Reviews, updates, and revises SOP's.

Talent Management 10%

  • Guides, monitors and develops team to foster continuous improvement.  Sets realistic objectives and clearly assigns accountability and responsibility for tasks and decisions. 
  • Interviews and selects hourly employees.
  • Identify low performers, effectively manages the corrective action plan or performance improvement plan.  Performs disciplinary action as required.
  • Actively support staff in successful planning and implementation of individual development plans in current and/or future goals
  • Provides salary planning recommendations.

Administrative 5%

Performs administrative duties for assigned areas, including monitoring attendance, vacations, and timecards.  Schedules and assigns required overtime to meet production requirements.


  • 3-5 years of relevant experience;  2-3 years of direct supervisory experience.
  • cGMP’s  & Safety, Labor relations, review and experience with operations & SOP’s


Lifting, sitting, standing, walking, bending, ability to perform mathematical calculations and ability to perform data analysis, ability to run visual management


2nd Shift Position  3PM-11:30PM M-F

Be available to support a 24/7 manufacturing operations

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.   Pfizer is an E-Verify employer.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

  • Last Date to Apply for Job: July 24, 2018
  • Eligible for Employee Referral Bonus

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.


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