Multiple locations with opportunities.
If you want to move fast, it’s essential that your career is a good fit. How will you know? Let us help. At Crossroads Wireless, we’ve developed a culture that rewards results-oriented professionals--- individuals who have the vision to see the road ahead, and the ambition to plot its course. Ready to map out a new future?
The Wireless Sales Representative has the following responsibilities:
•Assists new and existing customers with the purchase of wireless equipment and service.
•Provides customer assistance with local market promotions.
•Works exclusively in a retail store.
•Assists in special projects assigned by supervisor or other duties as assigned by management.
GENERAL DUTIES:
• Sell phones, services and accessories at management approved pricing.
• Achieve sales and customer service objectives.
• Handles administrative aspects of the sale including: completing customer contracts, verifying identification, running credit, preparing customer files, addressing local market promotions, pulling product from inventory, completing warranty paperwork, taking customer payments and filing finished orders.
• Drives revenue by communicating the benefits of products, services, features, rate plans and special offers to new and existing customers as appropriate.
• Provides World-Class experience by resolving customer complaints or referring customer to supervisor or proper department for resolution.
• Provides information on products, accessories, service features, pricing plans, roaming and data. Interface with other departments on customer behalf when necessary.
• Focuses on retaining customers by providing updated product and promotion information
ESSENTIAL FUNCTIONS:
• Responsible for cash drawer and daily deposit of all paperwork.
• Handles incoming calls for customer service.
• Maintains store appearance and product presentation to company standards.
• Other job duties and responsibilities when required. |
