For over a decade, TEOCO, The Employee Owned Company, has set standards of excellence that others strive to emulate.  TEOCO is the recognized leading provider of carrier network cost, revenue and routing management and business intelligence solutions to the global communications industry. We incorporate decades of in-depth telecom domain and auditing knowledge into our renowned software solutions and professional services offerings to help to our customers minimize costs, maximize revenue, and achieve rapid, substantial ROI.

This is a high visibility position with responsibilities for establishing and maintaining long term relationships with our existing clients. Includes all aspects of account management from services and product implementation, contract signing through implementation of software products and delivery of professional services and ongoing customer relationship management, along with growing TEOCO business with the account.

To be successful in this role you must:

·         Understand your client’s business and needs as they relate to telecom network cost management, revenue assurance, routing management and business intelligence.

·         Ensure a high level of customer satisfaction with TEOCO products and services and strengthening relationships at the “C” level.

·         Focus on customer satisfaction and meeting revenue targets through the successful delivery of existing contracts and the capture of new business.

·         Work closely with internal functional teams supporting client services and product development.

·         Be willing and able to understand our client’s business problems and craft solutions.

·         Be satisfied in an account management role versus new sales.

The ideal candidate for this opportunity must have:

·         An undergraduate or advanced degree in a related field.

·         5 years successful experience in a role managing client relationships.

·         Successful track record of account management and delivery of high-dollar software solutions and professional services.

·         Telecom industry experience and knowledge is required.

·         Knowledge of network cost invoicing, access costs and invoicing, revenue assurance and network analysis is highly desirable.

·         Strong computer and technical skills (e.g., MS Work, Excel, Project and Access).

·         Excellent communications, project management, and solution selling skills.

Would you like to experience a different corporate culture? If so, then TEOCO is the place for you. TEOCO offers employees an opportunity to participate in ownership of the company, a fun, friendly work environment along with an excellent benefits package. Please visit our website for further details http://www.teoco.com/employment-opportunities .  Interested candidates, please forward your resume and salary history to recruit@teoco.com . 

Inquiries should be limited to principals only and only those interested in regular, full-time employment.

Local candidates to the Washington, D.C. metro/Northern Virginia area only.

If this opportunity doesn't sound right for you, how about telling a friend? We LOVE referrals!! And you can earn $250 through our External Employee Referral Program without even being one of our employee-owners! For further details, visit our career site at http://www.teoco.com/external-referrals .