Account Manager/Account Director

Waggener Edstrom Worldwide

Boston

Waggener Edstrom Worldwide's Healthcare Practice is growing. We provide a breadth of communications support to our clients across a range of therapeutic areas. This includes media relations, key opinion leaders (KOL) development, strategic communications counsel, events support, advocacy relations and more. We are looking to add a seasoned Account Manager or Account Director in our Boston office. The ideal candidate will have a range of early stage biotech R&D communications experience, combined with regulatory, direct-to-physician and direct-to-patient communications experience. Global product launch experience is highly attractive as well. Successful candidates will have a passion for healthcare, proven account management and team building experience.

Responsibilities:

• Link between senior agency management, senior clients and account staff

• Drives day-to-day client management, team development and maintains high-profile influential relationships

• Manages, motivates and develops their team members

• Drives the strategic PR planning process, ensures that plans integrate with other PR plans in client organization, and proactively adapt plan to reflect change to business and market

• Initiate regular contact with business press and other senior-level influentials

• Oversee team’s service to industry influentials

• Manage client satisfaction. Hold regular meetings and/or maintain regular phone or written contact to keep key clients apprised of WE work progress, address issues that appear and solicit feedback from clients, and assess PR results against client expectations. Manage the development of client scorecards and resulting actions

• When called for, manage crisis communications. Anticipate potential challenges and develop a plan to put forth appropriate positioning to minimize negative perception

• Forecast, propose and track budgets. Manage single or multiple accounts in the client(s) budget

Qualifications: 

Education

• Bachelors degree or above in communications, journalism or related field preferred

Preferred experience

• At least 7 years experience in PR – in an agency and/or within the healthcare industry – providing public relations consulting service to healthcare, biotech or medical device clients. 8-9 years experience preferred.

• Established strong relationships with KOLs, business and medical trade and consumer media.

• Minimum of 3 years individual and team management experience, including experience developing a team

• Minimum of 4 years PR management and execution experience, including developing plans, client management, launch strategies, product positioning, pitching stories to the media, negotiation, budget responsibility, media training a client, messaging and creative tactical ideas

• Demonstrated creative and strategic mindset

• Made presentations to groups of all sizes

How to Apply:

Waggener Edstrom Worldwide believes its people are its greatest asset. The company offers outstanding professional development and competitive compensation and benefits.  Please submit your resume (in a Word document only please) via our website at http://jobs-waggeneredstrom.icims.com/jobs/3857/job