Account Manager - COBRA Administration

Strategic Accounts

Irving, TX

CONEXIS, a dynamic, growing company In Las Colinas, sets the standard as the best third party administrator in the nation for employee benefits including COBRA, Section 125, and Section 132 plans.  We offer administration services for thousands of employers, large and small, as well as major health insurance and health care providers and Fortune 500 companies.

RESPONSIBILITIES

To be the primary point of contact for clients for all administrative service issues.  Communicate with clients on a regular basis; developing a trusting/productive relationship with clients to assure revenue retention. 

·         Analyze data and reports to determine performance levels, trends, thus identifying areas of improvement. 

·         Initiate development of action plans to address process, customer service and technical concerns. 

·         Works collaboratively to make informed decisions with all resources and key contacts, including identifying cross selling opportunities. 

·         Manage special projects for client, acts as liaison to all internal departments as well as client contacts (including client vendors as appropriate).  Primary liaison to all functional areas for outsourced services.

QUALIFICATIONS

• A minimum of 3 years related business/industry experience in reimbursement account services and/or benefits administration is required.
  
• At least 1 year Account Management (Client Service Manager) experience in the benefits field is required.  Will consider comprable experience as a Client Service Representative, Client Delivery Specialist, or similar role.
  
• Working knowledge of FSA guidelines and compliance regulations. 
  
• Knowledge of HIPAA law is required.  C/E courses – HIPAA/ Cobra / FSA – a plus
  
• College degree preferred.

We offer excellent benefits including medical, dental, life insurance, paid vacation and holidays, and 401(k) plan.