With 22,000 employees, CN is a leader in the railroad industry, an essential element of the North American economy.  With lean, flexible operations, extended transcontinental reach, and a passion for service, CN is North America’s railroad.

CN is an employment equity employer, and we encourage all qualified candidates to apply.

CN is currently looking for a dynamic professional for the position of Account Manager in its Sales – Bulk Commodities (Grain) group.

POSITION:                             Account Manager

LOCATION:                            US Midwest (Chicago area preferred)

DEPARTMENT:                       Sales & Marketing – Bulk Commodities – Grain and Grain Products

RESPONSIBILITIES:

Ø       Understands customer’s business, markets, logistics chain(s) economic structure and future directions.

Ø       Develops CN business strategy for customers, including depth of relationship, markets/services we do (and don’t) wish to provide, and ensures CN is well positioned as customer changes/evolves.

Ø       Develops and delivers new growth opportunities resulting in new rail business.

Ø       Leads all CN interface with customers in assigned portfolio

Ø       Develops and handles all business negotiations with customers, within approved parameters and strategies.

Ø       Has market knowledge and understanding of leverage to produce best results.  Provides customer intelligence to segment leaders and market managers.

Ø       Highly responsive to external and internal communication requirements.

Ø       Defines service requirements and coordinates all aspects of client service delivery.

Ø       Ensures adequate measurement processes are in place and appropriate follow through on results.

Ø       Top-level problem solver.

Ø       Customer advocate that can communicate and represent the customer’s business needs, priorities and policy positions as appropriate within CN. 

Ø       Develops relationships at all levels within the customer organization – can navigate from production floor to Executive suite. Responsible for improving customer satisfaction results.

QUALIFICATIONS:

Ø       Bachelor Degree or MBA an asset (specialty commerce/marketing).

Ø       Minimum of 8 years sales experience.

Ø       Entrepreneurial self-starter – capable of  “pushing the envelope” of customers relationship/opportunities.

Ø       Knowledge of agriculture, grain and/or other commodity markets a plus.

Ø       Prior experience in railroading and/or other transportation sectors beneficial.

Ø       Logistics/value chain knowledge.

Ø       People skills, effective with a wide range of people within customer and CN organization.

Ø       Negotiation skills.

Ø       Process analysis/management skills.

Ø       Able to manage multiple, complex interfaces with customers in a largely unsupervised environment.

Ø       Superior negotiating skills required.

Ø       Autonomous, self-motivated, driven.

Ø       Experience in a very competitive sales environment.

Ø       Superior PC computer skills a must

Working conditions:

Extended hours, regular travel.

Compensation:

Salary commensurate with experience, plus a Sales incentive bonus plan based upon sales target achievement.

Application:

All applications should be tendered with information relative to salary expectations, applications that do not provide this information will not be considered.

The Company will contact only applicants that are seriously considered.