Account Manager /​ Inside Sales

FoodServiceWarehouse. ​com is a high performing, innovative e-commerce company that has taken the foodservice industry by storm.​ Since 2006, we have dominated the online marketplace for restaurant equipment and supplies by combining a massive product catalog with expert sales advice, unmatched educational resources, and cutting-edge technology solutions.​ At FSW we are geared for growth and focused on the future.​

We need talented, motivated, tech savvy, service-oriented Account Managers looking to build a career in an exciting, complex industry.​ Our comprehensive catalog includes over 100,000 products from more than 400 vendors, covering all segments of the foodservice industry.​ Don’t know anything about foodservice?​ No problem.​ Rookies receive 30 days of training prior to hitting the phones, followed by a multi-level certification and promotion program.​

Do you think you have what it takes to work in a fast paced, high volume, technology driven, B2B sales company?​ Do you know how to leverage personal relationships to drive repeat sales?​ Can you massage a small account into a margin-generating juggernaut?​ Are you willing to do whatever it takes to see your sales safely delivered and properly installed?​ Are you a CRM enthusiast who thrives on structure and organization?​ Do you want a job where you can become an expert, prove your worth, smash your quota, and then lead a small team of your own?​ Plenty of places can offer you a sales job—we offer you a career.​

This challenging position offers a competitive base salary plus commission.​ Base salary increases are governed through achievement in our internal certification program.​

Specific Responsibilities

• Aggressively pursuing and exceeding monthly and annual margin quotas.​
• Managing and maintaining opportunity, contact, and account records in Salesforce.​com
• Pounding the phones to turn one-time purchasers into repeat business by identifying and connecting with key decision makers during daily outbound call campaigns.​
• Landing new accounts by expertly handling and converting inbound opportunities
• Data-mining thousands of Accounts to identify business that is under producing.​
• Creating official sales quotes and wrangling the sale from the competition
• Dedicating your personal time to learning the industry and understanding the products.​
• Participating fully in mandatory product training sessions, sales meetings, skill building and professional development classes.​
• Controlling prices by ensuring maximum sales volume while maintaining margin
• Coordinating with customer service and fulfillment to ensure delivery commitments to clients are met or exceeded.​
• Emphasizing service or product features and benefits, discussing credit terms, quoting prices, and preparing orders.​

Required Skills, Experience and Education

• Bachelor’s degree from a four-year college or university.​
• Exceptional demeanor, energy, motivation, and time management skills.​
• Skilled typist.​ You must be able to type rapidly and competently while on the phone.​
• Proven ability to multi-task in a cross-functional computer environment
• Expert level knowledge of Salesforce.​com or equivalent CRM
• 5-10 years of sales experience in a B2B environment
• 2-3 years of experience selling durable goods (not services) and chasing repeat sales
• Incredible attention to detail, including an ability to evaluate personal performance
• Ability to excel in a high-stress, ‘internet-speed’ environment
• Absolute passion for ensuring a great customer experience with every contact.​

Benefits Package:

• Health, dental & vision insurance
• 401K with partial match by employer
• PTO