As one of the largest internet retailers of downloadable e-books, software, and digitally-delivered products, we close a sale somewhere on the planet every three seconds.
Summary: Responsible for creating revenue opportunities and increasing client retention by maintaining and enhancing client relationships with a subset of ClickBank’s top vendors and affiliates who account for approximately 75% of ClickBank’s revenues. Work has substantial impact on company revenues and profitability, and client perception and satisfaction.
Required Job Skills:
· Impeccable and demonstrated communication skills, both oral and written.
· Demonstrated negotiation skills and the ability to deliver bad news in a way that leaves the relationship with the client intact and unscathed.
· Social ease and a strong and demonstrated ability to build relationships with a variety of different people and personality types.
· Collaborative team player. Strong ability to balance team goals and individual goals and work cooperatively with people in different departments of the company.
· Positive attitude and an outgoing personality with a high standard of decorum.
· Professional appearance and the ability to exhibit a professional demeanor over the phone, through email, and in person, as required.
· Exudes confidence and is able to foster the trust of others.
· Must possess exceptional problem solving, analytical, and research skills.
· Able to make independent choices and recommendations without immediate direction or supervision.
· Demonstrated ability to address client issues in a way that ensures effective and long-term problem resolution.
· Occasional travel and participation in after hours meetings with clients may be required.
Education:
· 4 year degree ( BA/BS in Communications, Business, or Marketing preferred) OR the equivalent combination of education and directly related experience of 3-4 years of progressively responsible experience in sales and/or client relations.
· Bilingual a plus.
Experience:
· Sales: 1-2 years experience, if education requirement has been met; otherwise, 2-3 years sales experience.
· Client Relations: 1-2 years experience, if education requirement has been met; otherwise, 2-3 years client relations experience.
· Other: Experience in e-commerce, affiliate marketing, and/or digital product sales preferred.
ClickBank offers excellent compensation and benefits packages in a casual work environment. Qualified applicants should submit resumes to jobs@keynetics.com
ClickBank is an Equal Opportunity Employer
ClickBank