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Account Manager Job Family - M...


Job Summary

Springfield, MO
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Account Manager Job Family - Missouri (Springfield or Columbia) - PS4076

About the Job


Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Account Manager Job Family - I/II including Consultant levels

Work location: Missouri - Springfield or Columbia

Manages and coordinates account service activities as the primary customer contact for retention of local group business.
Typical group size is 51-250 eligible or enrolled subscribers.

Primary duties may include, but are not limited to:

- Defines and oversees the execution of account management and retention strategy for a defined book of accounts.

- Identifies opportunities for penetration sales.

- Supports pursuit of new business opportunities either directly with a broker/consultant or potential client, or through a team approach with field office sales staff.

- Responsible for growing Specialty Business within existing accounts.

- Provides support for field sales staff with RFP responses, proposals, client presentations, and underwriting coordination on new business sales opportunities.

- Proactively develops effective business relationships with brokers, consultants, and key decision makers in order to meet or exceed new and renewal sales targets.

- Responsible for managing the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client presentations.

- Works directly with Sales Account Representatives/Account Service Representatives to assure that all aspects of account service run smoothly.

- Ability to utilize internal Anthem resources effectively to uncover and exceed client needs in the overall management of their benefit program.

Consultant level responsibilities in addition to above:
- Trains/mentors lower level Account Management staff.

- Identifies competitive situations within assigned accounts or group market, analyzes information, and develops proposals and execution plans to management.


Requires a BA/BS; 2-4 years of experience in account management or sales; or any combination of education and experience, which would provide an equivalent background.

- Sales license required by day 30 of employment.

- Ability to travel a minimum of 50% of time within assigned territory required.

Account Manager I/II - 2 years of experience

Account Manager I/II Consultant - 4 years of experience

Please note: This position may be filled at either the Account Manager I, II, I Consultant or II Consultant level. Manager will determine level based upon selected applicant's background and skill set relative to the qualifications of the position.

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.


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