Monster
 
 
 
 

Job Summary

Company
BeQuick Software
Location
Palm Beach Gardens, FL 33410
Industries
Telecommunications Services
Computer Software
Job Type
Full Time
Employee
Years of Experience
2+ to 5 Years
Education Level
Bachelor's Degree
Career Level
Experienced (Non-Manager)
Job Reference Code
Account Management

Account Manager

About the Job

BeQuick Software, Inc. is
currently seeking an Account Manager to provide support responsibility to their
clients. This position will be responsible for maintaining current and growing
new business. Individuals must be able to interact with the engineering
community to define and influence client requirements.



 



 



Account Manager will
be responsible for the following:



  • Account management and
    development.
  • Discovering client’s needs
    and implementing appropriate solutions.
  • Developing effective personal
    relationships with a broad base of key high level executives and decision
    makers within the selected client’s organizations.
  • Understanding the needs of
    the clients and working with internal teams to translate those needs into
    technical product requirements.
  • Working with different teams
    to ensure all clients are served appropriately.
  • Developing and understanding
    necessary information regarding selected accounts industry position,
    competitive position, as well as their requirements.


 



Required knowledge, competencies and skills:



  • Bachelor’s degree
    with a minimum of 3 years experience in account management or equivalent
    combination of education and experience.
  • Strong knowledge of
    the Telecommunications industry is a plus
  • Demonstrated
    ability to work within a team.
  • Strong computer
    skills required; proficiency in Excel and Outlook; familiarity with the
    Internet.
  • Proven ability to
    effectively manage and cultivate client relationships.
  • High level of
    personal initiative tied with good planning, organizational, and
    delegation skills.
  • Strong
    implementation and project management skills.
  • Strong interpersonal
    and communication skills.
  • Demonstrated
    ability to analyze and problem solve.
  • Customer service
    focus.


 



Success Measures



  • Client expectations
    are met or exceeded, and client reports a high satisfaction level.
  • Client
    complaints/concerns regarding support on an account or personal basis are
    addressed in a timely manner to the satisfaction of the client.
  • Timely delivery of
    client requested information.
  • Account operational
    schedule is met.
  • Revenue growth and
    improved profitability of the account.
 
 

Job Tools

 
 

Contact Information

BeQuick Software