From day one The Standard has worked hard to make a difference,
by being different
In 1906, our founder Leo Samuel chartered the first locally-based life insurance company to champion the communities of the Pacific Northwest. Today, his philanthropic spirit lives on. Every day, we follow in the footsteps of our founder by our involvement in the communities in which we live.
Vibrant, healthy communities provide opportunities for people and a positive environment in which to live and do business. We believe that we have a responsibility to help build and maintain such communities. Our investment in social service, health, arts, education, environmental and civic causes is part of our commitment to building lasting relationships with our employees, customers and communities.
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Job Description
Account Manager
For over 100 years, Standard Insurance Company has quietly earned a reputation for excellent service, financial strength and product quality. Today The Standard is one of the nation’s most highly regarded providers of group benefits insurance, retirement plans, investment advice, and individual disability insurance and annuities (http://www.standard.com ).
With operations in most states, The Standard’s nearly three thousand employees enjoy a vast array of career options. We offer a dynamic work environment fueled by a great team, excellent compensation and benefits, and the opportunity to grow your career with a rapidly growing market leader.
In the Account Manager position you would be the primary point of contact for a dedicated group of customers (accounts of 250 employees or more) with responsibility to further our business with these key clients via excellent customer management and support. We offer a dynamic work environment in an office of sixteen employees, excellent compensation and benefits, and an opportunity to grow your career and skills within the local market.Primary responsibilities as an Account Manager for this office include:
• Developing and managing primary relationships with key accounts and brokers via frequent on-site visits, professional negotiation, responsive communication, problem resolution and continually working to exceed customer expectations.
• Acting as the chief liaison between the customer and our business units to initiate plan improvements, resolve issues, and continually improve the customer relationship and their experience.
• Partnering with the Sales Team and Underwriting staff to manage customer renewal activity via expert understanding of the customer’s business, claims activity and trends, general and advanced underwriting theory. To succeed in this position you will need:
• Experience managing customer business in a similar capacity within the insurance industry, preferably within the group/employee benefits market segment. Ideal candidates will be coming from direct experience with other carriers or brokers/producers, and have experience with Group Disability, Dental and Life products.
• An excellent track-record of customer advocacy, support and service within a similar context.
• Sales skills and related experience, including opportunity identification and supporting action plans, strong negotiation, persuasion and presentation skills particularly relating to customer retention.
• Demonstrable ability to work effectively in a tightly-knit, interdependent team environment, while still accomplishing individual objectives and goals.
• Proven ability to effectively organize, prioritize and re-prioritize many outstanding business activities occurring on a daily basis.
• Proven ability to work effectively with primary constituents including customers, producers, corporate staff, field office staff, and sales team to balance customer needs, make sound decisions, and manage the customers business to the high standards of our company.
• PC skills including Office 2K+ (Outlook, Word, Excel, Power-Point..etc.)
• The ability to travel w/in the local market area served by the sales office and to other locations for training and development as required.
• Excellent driving record is required. Must be insurable under corporate insurance carrier.
Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender, sexual orientation, age or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, drug test, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.
If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=837747-1789-5372
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