Join one of the nation's TOP ENTERTAINMENT and TELECOMMUNICATIONS companies!
Become a member of the Technical Support Team at Cablevision’s
award-winning Long Island Call Center in Melville, New York.
Twice named Cable Operator of the Year, CABLEVISION offers exciting career opportunities and outstanding compensation, benefits and tuition assistance.
ADVANCED SUPPORT
REPRESENTATIVE
Bilingual - Spanish
We pride ourselves on providing OPTIMUM SERVICE to our customers
BENEFITS
A friendly, fast-paced, professional environment working with leading-edge technology
Ø Excellent career-development opportunities and paid training/certification (3 months training)
Ø Convenient full-time schedules – + night shift differential and overtime available
Ø Generous FT benefits package including Medical, Dental, Vision, 401k, Cash Balance Pension Plan, Tuition Assistance, Paid Vacation/Personal/Holiday/Sick time and Company-Paid Life Insurance
Ø FREE Cable TV, FREE Internet, and FREE Phone Services (available to employees who reside in service area)
Ø Earn up to $18.22 an hour or $37,898/yr based on experience
JOB OVERVIEW
Ø Communicate effectively with customers on the phone to identify problems and develop solutions on advanced Cablevision A/V technologies in order to meet our high standards of Optimum Service.
KEY QUALIFICATIONS
Ø Computer-related coursework or computer certification. (STUDENTS! Are you paying attention? All that computer-science stuff you’ve been studying will give you a real advantage here.)
Ø Successful professional work experience using computer technology to isolate, diagnose, troubleshoot and resolve technical issues. (That’s the name of the game in the Call Center.)
Ø High school diploma or equivalent
Ø Bilingual - Spanish - preferred
Cablevision Systems Corporation is one of the nation's leading entertainment companies. Its portfolio of operations ranges from high-speed internet access, robust digital cable as advanced digital telephone services, professional sports teams, world-renowned entertainment venues and national television program networks. Central to Cablevision's mission is a commitment to enrich customers' lives by providing the greatest possible choice of entertainment, sports, information, digital and telecommunications services utilizing state-of-the-art technology.
