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Bakersfield, CA 93306
Real Estate/Property Management
Years of Experience
1+ to 2 Years
Manager (Manager/Supervisor of Staff)
About the Job
Seeking an experienced Resident Manager for a full-time position in Bakersfield, California. The apartment complex is a 85-unit family development. As part of compensation, a rent free apartment is provided to the Resident Manager and salary DOE.
The Resident Manager is responsible for oversight of the daily operations of a family apartment complex. The responsibilities include reviewing applications for potential tenants, applying established criteria for resident qualification, renting apartments, collecting rents and deposits, coordinating property maintenance, investigating and resolving tenant complaints and issues, preparing necessary reports, and communication with Regional Manager. MUST HAVE experience with Tax Credit and HUD programs.
Primary Duties and Responsibilities
Review tenant applications for eligibility; maintain and purge waiting lists; show available units.
Communication with Regional Manager by phone and/or email, abides by employee handbook and company policies.
Follows procedure for processing eligible applicants within the program guidelines. Works diligently to ensure that all new move-in files are complete and orderly.
Walks property at least once per day (either in the morning or in the evening) to assure residents of management presence and to monitor the overall appearance of the property.
Attends in-house training and informational meetings.
Ensures that vacant units are "turned" in the fastest possible time by monitoring timeliness of vendors and maintenance staff. Walks vacant unit daily to monitor progress of turn.
Keeps property vacancy loss to a minimum by processing multiple applicants simultaneously upon receipt of notice of intent to vacate by current resident.
Collects rent and security deposits within the company guidelines. Serves correct documents for late rents as per company policy.
Performs annual re-certification of tenants, completes required weekly reports, monthly reports and compliance reports.
Cooperates with compliance inspections and annual reports for lenders and regulatory agencies.
Supervises on-site staff, providing constant feedback through verbal and written communications, participates in annual performance reviews, collects time sheets, and oversees work.
Investigates tenant complaints and resolves tenant issues, prepares written incident reports, prepares and serves tenant warning notices, 3-Day notices, 30-Day notices, appears in eviction proceedings, and maintains a daily Manager's log.
Shows vacant units and applies approved marketing strategies to reduce vacancy loss.
Schedules maintenance staff,engages subcontractors in repairing plumbing or electrical malfunctions, painting of apartments or buildings and prepares maintenance work orders for all maintenance work to be performed.
Other duties as assigned.
Requirements Commitment & enthusiasm towards achieving our company's Mission and Vision.
Ability to work cooperatively and effectively with a diverse group of people.
Strong oral and written communication skills.
Strong time management skills and ability to multi-task.
At least 2 year's experience managing a complex.
Possession of a valid California Drivers License, successfully passes a drug test, nationwide criminal background check and credit report.
Working knowledge of computer software and systems: Excel, Word, Windows XP, email.