About Emerging Health Information Technology:

Emerging Health Information Technology is a wholly owned subsidiary of Montefiore Medical Center. Emerging Health IT, a healthcare IT consulting and professional services company, is a dynamic organization that provides hospitals and medical centers with world-class healthcare information solutions. We provide an exciting, fast-paced environment in which dedication and innovation are rewarded and where individuals can make a difference in the lives of patients. Join us in our mission to improve the quality of healthcare through advanced IT solutions! Emerging Health IT is located in Yonkers, NY.

Applications Analyst-Centricity EMR

Multiple Positions

Yonkers, NY

The primary focus for this role is the implementation, maintenance and support associated with Centricity EMR (formerly Logician).

Application Analyst (various levels) to work on ambulatory EMR (Centricity EMR formerly Logician):

The Application Analyst utilizes his/her knowledge of the client’s clinical and business requirements, application capabilities, and his/her technical skills to implement and support Centricity EMR. The Application Analyst is responsible for the implementation of new application functionalities, upgrades, and modifications to Centricity EMR. The Application Analyst is also responsible for the application configuration, go-live support, and on-going client support. He/she works on multiple projects concurrently. The Application Analyst provides outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care.

Responsibilities may include:

• Install new applications, new components, and upgrade existing applications. Configure application settings.
• Provide go-live and rollout support. Support users on Centricity EMR, modules, and functionality.
• Provide application-troubleshooting support for Centricity EMR. Resolve the issue, forward it to the correct group for remediation, or elevate it to the vendor if required.
• Assist with determining how a new system, upgrade, or new component can best meet the needs of the users.
• Analyze business/clinical needs and requirements.
• Evaluate the operational workflow that is applied to the system.
• Create system specifications from user requirements.
• Create test plans and test new systems, version upgrades, and any system modification. Document all outcomes of testing.
• Design database queries and create reports utilizing a report-writing tool.
• Monitor application issues and evaluate issues as they arise.
• Write and maintain accurate and current documentation regarding application(s) supported by the team. Participate in the maintenance of training materials and disseminate materials to users.
• Provide timely, effective, and professional customer support on a 24x7 rotating basis. Work with the help desk and support personnel on escalated issues to identify problems and resolve them. Triage network, hardware, or workstation issues as required.
• Analyze necessary application modifications and work with the appropriate Emerging Health associate or the vendor to coordinate the modification.
• Act as a liaison to the vendor for Emerging Health or the client.
• Contact vendor to report escalations and obtain assistance with solving issues.
• Assist with the coordination of vendor activities including hardware or software installation.
• Apply business knowledge to system processes and manipulation of data to ensure successful transactions through the system.
• Make necessary enhancements to add or maintain functionality of the application. These changes may include creating and modifying screens, tables, dictionaries, and rules.
• Participate in the design, development and maintenance of system interfaces. Validate and test system interfaces.
• Participate in policy and procedure development as it relates to security, downtime, backup operations and disaster recovery activities.
• Administer application security and access controls.
• Provide or coordinate ongoing training for clients in the use of systems.
• Provide server maintenance as required.
• Apply patches and fixes to the Operating System, or write scripts to aid in implementations, integrations, and continued performance.

Requirements:

• Bachelor's degree or equivalent experience with emphasis on Information Systems or health care in Systems Analysis is preferred
• Experience with Centricity EMR (Logician) application preferred
• HL/7 Interface protocol a plus (registration, clinical data)
• Medical terminology, medical records background, practice management experience or systems installation background a plus.
• Expertise with healthcare business processes and associated clinical application software a plus
• Working knowledge of any programming language a plus
• Ability to analyze a problem and come up with a solution
• Knowledge of Crystal Reports preferred
• Excellent communication and written skills
• Ability to work under pressure
• Ability to work on multiple projects at the same time
• Experience developing and/or maintaining any of the EMR systems a big plus
• Ability to change screens and system tables using any commercially available tools is a big plus
• Prior training experience also preferred
• SQL and or oracle proficiency a plus but not necessary

EOE

No agencies, please.

Qualified Applicants send resume and salary requirements to: clinicalitjobs@emerginghealthIT.com