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Assistant Manager

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Mercy Housing is a national not-for-profit organization dedicated to creating and strengthening healthy communities. By developing, operating, and financing quality, affordable, service enriched housing, Mercy Housing changes the lives of individuals and families and revitalizes distressed neighborhoods. Mercy Housing employs a diverse team of professionals committed to positively influencing the communities we serve. Our goal is to attract and recruit professionals - people who are talented, enthusiastic and dedicated to social justice. Our work teams include developers, accountants, property managers, administrative assistants, maintenance staff, financial analysts, asset managers, community developers, and many more.

Mercy Housing offers a competitive benefits plan for all eligible employees that includes options for medical, dental, and life insurance. Highlights of the benefits plan include:

  • Group Medical Coverage
  • Group Dental Coverage
  • 403B Retirement Plan with Company Contribution
  • Generous Paid Time Off
  • Domestic Partner Benefits
  • Short and Long Term Disability
  • Life Insurance/Accidental Death & Dismemberment

Assistant Manager

The Assistant Manager assists the Property Manager in the day-to-day operation of the property; assumes leadership and initiative in the absence of the Property Manager. Collaborates with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals

1. Enters data in resident accounts receivable ledgers; codes invoices in a timely and accurate manner.
2. Assists with resident records documentation to comply with appropriate affordable housing regulations.
3. On a monthly basis, assists with collection of rent and other income, makes bank deposits, and forwards receipts to National Office.
4. Assists with the leasing process from initial application to move-in.
5. Responds to customer service requests and ensures timely and satisfactory completion.
6. Collaborates with site team and residents to create and strengthen a healthy community, facilitate on-site communication, and monitor property goals.
7. Follows and enforces all fair housing and local landlord and tenant laws and regulations.
8. Performs general clerical functions for the property.


High school diploma required.  

Minimum of one year administrative, office, accounting, and/or customer service experience preferred. Experience on HUD, Tax Credit, HOME program. Must also have the ability to work under pressure preferred.


• Take direction from a supervisor.

• Meet deadlines.

• Ability to assume leadership and take initiative in the absence of a manager.

• Work in a collaborative manner as a member of a site team.

• Use a computer for word processing and occupancy software.

• Learn and adhere to complex regulatory requirements

• Write legibly.

• Maintain resident account receivable ledgers under supervision.

• Work with and communicate effectively with people from diverse backgrounds.

• Work professionally with vendors, residents and co-workers

• Able to be flexible, resourceful, and take initiative.

• Ability to drive a car (valid driver’s license) to run errands, etc.

• Understand and commit to the Mission and Values of Mercy Housing.

Division/Department : Mercy Housing Management Group (MHM)
% of Travel Required : None
Open Date : 2014-07-18 13:00:00