Our Client was founded in 1990 in IL. They are the leading and preferred provider of online grocery shopping and delivery services. They started with about 400 households for clients. Today they have delivered well over four million grocery orders! This division is part of the 7th largest retailer in the world. The parent company is about 42 billion in size and has locations all over the world. Positions are available in the Medford, South Setauket and New Hyde Park, NY areas. These locations service a major grocery division for the parent company.
We are currently searching for Assistant Managers. There are three areas of responsibility for Assistant Managers: inventory, customer service and transportation. We are interested in Assistant and Store Managers from traditional grocery stores. All positions are Assistant Manager positions in the store. Assistants will eventually rotate among all three areas to get exposure for Facility/Store Management.
The primary purpose of the Home Shopping Transportation Manager is to maximize customer satisfaction and distribution cost control by optimizing delivery management systems. Areas of direct responsibility include, customer service, on-time delivery, driver & dispatcher scheduling and supervision, fleet maintenance and safety, delivery related expense control, oversight of customer billing. The Transportation Manager is also responsible for hiring, training and re-training drivers, and conducting Motor Vehicle Accident Investigations, as required by company policy.
The Home Shopping Order Selection Manger has overall responsibility for all aspects of the customer order fulfillment process. This includes, but is not limited to, working with the Facility Manager to maximize customer sales and satisfaction through the accurate and efficient fulfillment of customer orders. He/she is also responsible for controlling fulfillment related assets and expenses. Performance is measured by key indices: BPI, Payroll %, controllable OOS %, and Associate Retention. The Order Selection Manager has overall responsibility for hiring, training/re-training order selectors.
The primary purpose of the Home Shopping Inventory Control Manager is to increase customer basket size and profit by minimizing out of stock percent/dollars to the lowest possible level. The Inventory Control Manager has overall responsibility for managing the product replenishment processes before, during and after the order selection process. He/she has overall responsibility for receiving product into inventory, in-stock levels (quantity and quality), and slot-management. The Inventory Control Manager has overall responsibility for Quality Control including adherence to perishable labeling policies/procedures, and quality of product received into inventory.
All Assistant Managers will be proficient in all areas of the business before promotion to a Facility Manager. All assistant managers must have the proven expertise to run the entire operation in the absence of the Facility Manager.
Requirements:
- Store Manager of a traditional grocery store format
- 3+ years as an Assistant Manager within a traditional grocery store format
- Excellent communication skills
- Union experience is a plus but not required