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Assistant Transportation Coord...

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Job Summary

Company
LogistiCare
Location
Edison, NJ
Industries
Other/Not Classified
Job Type
Full Time
Employee
Career Level
Experienced (Non-Manager)
Job Reference Code
4257_5000392607306

Assistant Transportation Coordinator- Edison, NJ

About the Job

The ATC will schedule, route and dispatch trips to third-party transportation providers and handle coordination of pre-scheduled patient trips to medical facilities.
Essential Duties and Responsibilities:

* Responsibilities may also include public transit coordination - identifying all reservations that can be placed on public transit, distributing transit tickets and tracking utilization. May also include administering the volunteer driver/gas reimbursement program.
REQUIREMENTS
Education:

* Qualified candidates must have a High School Diploma or GED
Experience:

* At least 1 year customer service experience with heavy phone volume and data
entry required
* Prior in-bound call center experience preferred
* Transportation experience to include: trip assignment, routing or
dispatching
* Knowledge of transit system a plus
* Knowledge of Medicaid guidelines a plus
Skills:

* Superior customer service and phone skills, problem solving, time
management, and organizational skills
* Ability to accurately type 35 corrected words per minute, and ability to
work independently or with a team a must
* Ability to work independently or with a team a must
* Strong computer proficiency with Microsoft Excel, Word and Outlook
* Knowledge of Medicaid guidelines and covered services a plus
Competencies:

* Communication, Oral - Ability to communicate effectively with others using
the spoken word
* Communication, Written - Ability to communicate in writing clearly and
concisely
* Customer Oriented - Ability to take care of the customers' needs while
following company procedures
* Interpersonal - Ability to get along well with a variety of personalities
and individuals
Environmental and Working Conditions:

* Entire work time is conducted in an office setting
Physical and Mental Requirements:

* Must be able to understand and follow complex instructions
LogistiCare is an Equal Opportunity Employer.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
 

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