ASSOCIATE OPERATIONS TECHNICIAN (Split Shift)
COMPANY OVERVIEW With over 100 years in furniture manufacturing, and more than 80 years as a furniture retailer, Stickley is the proud employer of nearly 1,500 talented individuals. We have three manufacturing facilities and a number of corporate-owned retail showrooms, including Stickley, Audi & Co. showrooms. Our corporate philosophy goes beyond making America's finest furniture for America's most discriminating customers. It is the story of attracting, developing and nurturing people - the outstanding people who add excitement, experience, creativity and new ideas to our corporate structure. Our commitment is both to a vision for the future and to the people who have been selected to get us there. Stickley is seeking an Associate Operations Technician to support its IT infrastructure. POSITION OVERVIEW
This position reports to the Manager of IT Operations and provides Level 1 Help Desk support during the Split Shift (Monday through Thursday 1:30 PM - 12:00 AM). The ideal candidate will minimally have experience in providing Help Desk support, basic PC repair, printer trouble resolution, and desktop software support. The candidate should be proactive, highly motivated, and able to work independently.
Required Skills:
Six or more months of experience built on associates degree, technical school training or equivalent. Help desk experience with strong customer service focus. Demonstrated hands-on experience in PC repair. Demonstrated printer repair experience. Demonstrated experience with Windows desktop Operating Systems. Effective verbal, written and telephone communications skills. Ability to follow documented procedures to start and monitor end of day processes.
Additional Skills Microsoft Outlook in an Exchange environment experience. Network Printer configuration and troubleshooting. Wireless network experience. Telecommunication experience. Handheld scanner experience. Mac OS X experience.
BENEFITS Stickley offers a competitive benefits package including: competitive salary, medical and dental insurance, 401K, and paid vacation. APPLY If this position in our department sounds like the opportunity you've been looking for, send your resume with salary history to: HR Recruiting L & J. G. Stickley, Inc.
1 Stickley Drive, PO Box 480
Manlius, NY 13104 Email: HRrecruiting@Stickley.com Fax: 315-682-0711 Stickley is an Equal Opportunity Employer. Please visit us online at Stickley.com and StickleyAudi.com 
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