Associate Service Operations Specialist
Salt Lake City, Utah 84119General Summary:
Coventry Health Care, a $9.88 billion Fortune 500 organization, is a national managed health care company operating health plans, insurance companies, network rental/managed care services companies, and workers compensation services companies. You asked the question: Where can I find an intellectually stimulating and challenging work environment in which to grow my career while working with people who share my commitment to a higher level of excellence? We have the answer. We are building a world class Customer Service Organization that delivers a unique customer experience. We value the diverse backgrounds, experiences and talents new professionals bring to their role. Coventry Heath Care is currently seeking candidates for the following rewarding positions in our Salt Lake City office: Associate Service Operations Specialist
Responsible for one or more aspects of service including but not limited to, processing payments, adjustments, group reconciliation and resolving customer concerns within a team environment while meeting or exceeding customer service requirements.
Job Requirements include:
- High school degree or equivalent
- Ability to maintain production levels and quality goals
- Accounts receivable, payment application or collections experience preferred
- Basic knowledge of health care industry and products
- Ability to establish and maintain effective working relationships in a team environment
- Strong organizational, interpersonal, communication and problem solving skills
- Uphold, practice and abide by all DOI, CMS and other regulatory guidelines
- Basic understanding of Microsoft Office products including Word, Excel and Outlook. Able to understand and demonstrate basic computer navigational skills in other applications including but not limited to internet. - Required to pass a battery of job-related tests administered prior to employment
We provide competitive salaries, excellent benefits and a desirable work environment. Individuals interested in our employment opportunities may apply on-line to Job Requisition 128201.
AOL users: Please use Internet Explorer when applying. Check out our successful track record and explore our web site. Coventry Health Care is an Affirmative Action / Equal Opportunity Employer, and we are committed to building a talented and diverse team. |
