Job Description

Auto Damage Adjuster Trainee, Falls Church, VIrginia

Are you ready to start your CAREER with one of the leading insurance companies, but you don't want to be stuck behind a desk all day?

As an Auto Damage Adjuster, you will be out in the field helping our customers that have been involved in an accident.  Accidents, even relatively minor ones can be traumatic, and our adjusters are there to determine how much the repairs will cost and quickly get our customers back on the road.  As an Auto Damage Adjuster, your responsibilities may take you to a customer's home, an auto body repair shop, salvage yards and other locations in all sorts of weather conditions to inspect vehicles and prepare estimates.

Through our comprehensive, classroom and field training program, you'll learn the ins and outs of automobile damage to prepare you to help our customers after an accident.  Once you successfully complete training, you'll be mentored by a Sr. Auto Damage adjuster until you're ready to go out on the road by yourself.  At that time, we'll equip you with the latest technology in computer estimating software and the tools you'll need to do your job.  Our adjusters work independently and make decisions that affect the customers as well as the company's bottom line.

As an Auto Damage Adjuster, you will:
*     Interact with customers on a daily basis
*     Inspect and determine claim related damage
*     Examine damage to vehicle and prepare repair cost estimate that is precise and fair
*     Negotiate equitable settlements with repair facilities
*     Explain repair estimate information to the customer
*     Prepare insurance forms to indicate repair-cost estimates and recommendations
*     Issue payment for repairs
*     Provide the highest level of customer service
*     Be the first line of defense in fraud detection

Qualifications:

*     High school diploma or equivalent, bachelors degree preferred
*     Good driving record
*     Must be dependable and punctual
*     Effective verbal and written communication skills
*     Ability to work with people in stressful situations
*     Strong computer, typing and grammar skills, and must be proficient on a Windows
       based personal computer
*     Ability to work independently
*     Must be willing to work flexible schedules
*     Energetic and confident with an outgoing personality and positive attitude
*     Mechanical aptitude or prior adjusting experience preferred