Safety Insurance has become one of the leading property and casualty insurance providers in Massachusetts mainly because of our unwavering commitment to independent agents and their customers.  Our success is built on a philosophy of offering the highest quality insurance products at competitive rates and providing the best service at all costs. 

Through our supportive career, educational and family policies, we enable our employees to be their best.  We respect the balance of work and leisure by offering flexible schedules and a 37.5 hour workweek.  Safety employees enjoy a positive environment in our convenient downtown office located in the heart of Boston's financial district.

Along with our competitive salaries, we offer a comprehensive benefits package including medical and dental insurance, 100% matching 401k retirement plan, 100% tuition reimbursement and much, much more!

Job Summary:

This position is designed to take initial claims via fax, mail or phone from our agent, insured or claimant. The adjuster sets up the claim, investigates the accident or loss and makes a liability and deductible decision and decision to pay along with applying an appropriate surcharge or subrogation demand.

Duties:

	sets up claims on WMS from information received via fax, mail or phone call from our agent, insured or claimant
	identifies and applies coverages and limits
	gathers information from witnesses, claimants, and insured in order to establish liability and damages
	uses various software and databases to adjust claim
	applies Massachusetts At-Fault Standard to establish liability
	applies the appropriate surcharge according to the Mass. General Law
	identifies all subrogation opportunities
	makes liability and deductible decision and decision to pay
	fosters and maintains relationship with agents through communication and customer service skills

Qualifications:

	college degree or insurance course work/experience required
	superior organization skills and detail orientation required
	customer service experience required
	excellent communications skills required
	bilingual a plus
	ability to work co-operatively within a team environment