Successful company which provides turnkey engineering, installation and logistics services for major car rental car company seeks Service Representative for our Minneapolis, MN location, near the St. Paul/Minneapolis International Airport location.  Position will be responsible for performing installations, de-installations, maintenance, and field modifications to ensure reliable performance of navigation equipment using Navigation Solutions’ approved methods and workmanship standards. Will maintain customer relations on an operations level and provide technical assistance to rental car companies personnel and customers on product functionality. Position may require limited travel at some locations.  The schedule for this position is Thursday thru Monday.

Position Requirements:

·       High School graduate preferred or equivalent

·       1-3 years experience with mobile electronics or other 12-volt installations such as navigation

       systems, car alarms or stereos

·       Capable of individual quality decisions independent of direct supervision, setting proper task 

         priorities, efficiently managing time and company resources

·       Excellent problem solving skills for on the spot resolution to customer concerns. Basic

        computer, customer service, problem solving and good communication skills required.

·       Must possess a valid driver’s license and be able to work outdoors in all types of weather

Primary Responsibilities:

·       Perform installations, removals and audits for the navigation systems in rental cars

·       Audit all navigation units in the ready-to-rent area to ensure that units are functional and in    

        proper working order. Check antenna revision, condition and SNR level, verify correct wiring,

        system time and location, determine start-up condition and repair as necessary check for

        current instruction cards and software version, and upgrade hardware/software as applicable.

·      Assist customers with product functionality and respond, if directed by a director or program

       manager, to off-lot customer issues within a 10 mile radius of the lot

·      Maintain product inventory as necessary

·      Perform maintenance of installed products as necessary

·      Identify opportunities to maximize installed units and keep shelf inventory to a minimum

·      Present professional image in conduct, attitude and appearance

·      Submit regularly scheduled field reports as required

Navigation Solutions offers a competitive wage and benefits package which includes:  medical, dental, vision, life and AD&D insurance, short and long term disability, 401(k) with Company match, fitness and educational reimbursement, paid holidays and paid time off, as well as business travel insurance.  Navigation Solutions is an equal opportunity employer.

To apply or for other employment opportunities, please visit our website at www.navigationsolutions.com.