About Us

At Volt Workforce Solutions, we connect talented people with respected companies. Every day, leading global employers ask us to present them with talented candidates for their most in-demand positions. Volt offers you unique access to these employment opportunities, matching your skills with intriguing projects and cutting-edge technologies. Employment options - from contract and contingent, temporary-to-direct hire, and direct placement - are designed to support your availability and career requirements. Comprehensive benefits programs and training opportunities further empower employees to contribute their best ideas and insights.

With locations and opportunities across the U.S., Canada, Europe and Asia, Volt is a Fortune 1000 leader that has been helping leading companies locate the right people for over 50 years. To learn more about our diverse opportunities where your talents can make a world of difference, view our current postings below or connect with your local Volt office.

Volt Workforce Solutions, divisions of Volt Management Corp. and Volt Technical Resources, LLC.

Automotive Social Media Analyst

Automotive Social Media Analyst



Description:
Do you have experience or advanced knowledge of social media channels or networks in the automotive industry? If so, VOLT is actively looking for individuals to work with a management team to monitor incoming correspondence from consumer affairs and social media channels such as emails, social media, internal/external web-sites, blogs, etc. and recommend the best course and channel of resolution for the purpose of maintaining consistency of answers and minimizing legal and brand image risk to our automotive client. You will develop consistent responses with input from other departments, as well as, work directly with customers as necessary, and in some cases, with the Regions and dealerships to facilitate the resolution of customer complaints. In addition, you make decisions that benefit the overall corporate goals of customer satisfaction and brand loyalty and prepare regular reports that track the volume and trends of social media contacts, as well as, perform CRM database searches and data analysis on an as-needed basis.
Volt Services Group is an Equal Opportunity Employer with a commitment to fostering diversity in the workplace. For more job opportunities with Volt please visit our website at http://jobs.volt.com .


Requirements:
In this role a College degree is preferred, 3-5 years experience in a corporate environment with preference to experience in consumer affairs/customer service or corporate communications and experience in the automotive industry. In addition, you MUST have excellent verbal, written, analytical, organizational and follow-through skills, detail-oriented, self-starter who can work with minimal supervision, flexible, approachable, and proven ability to work in a fast-paced work environment. Also, you must be computer proficient in MS Office products (Outlook, Word, PowerPoint), previous experience with Siebel CRM, Access, or QMF and advanced MicroSoft Excel, as well as, the ability to extract and analyze data and present results in an executive level presentation.


Location: Fountain Valley, CA

Type: CONTRACT

Duration: 365+ Days

Pay Rate: 19.00 - 24.00 Hourly DOE

Contact:

Volt Workforce Solutions
Volt Workforce Solutions
17785 Center Court Dr., Ste. 650
Cerritos, CA 90703
PH: 562/809-1419
FX: 562/809-4329

 

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Job Information

Reference ID:
300152-6377-15-251234
Company:
Volt Workforce Solutions
Location:
Fountain Valley, CA 92728
Status:
Temporary/Contract/Project
Salary:

19.00 - 24.00 Hourly DOE
Job Category:
Business/Strategic Management

Contact Information

Company:
Volt Workforce Solutions
Address:
17785 Center Court Dr., Ste. 650
Cerritos, CA 90703
Email:
Apply by Email
Phone:
562/809-1419
Fax:
562/809-4329

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