The B2B Account Manager is responsible for driving sales through up-selling and cross selling techniques as well as delivering exceptional customer service to our corporate and government customers.

DUTIES

• Maintain and grow account base through proper balance of maintenance and prospecting phone calls.
• Renew relationships with past buyers to drive future business.
• Call “warm sales leads” to build relationships with new clients.
• Work with clients to understand their business issues and provide solutions that meet their needs. (Consultative selling).
• Present promotions and special offers.
• Price products as per CompUSA pricing policy, offering discounts within agreed limits.
• Monitor the progress of account development.
• Achieve up-sell/cross-sell targets to enhance average order value.
• Handle, as appropriate, issues pertaining to your customer list.
• Follow-up customers requests for assistance, literature, price quotes, etc., to establish a high level of service orientation.
• Be alert for, and report changes in market conditions, competitive activities, and customer preference/ needs.
• Maintain designated average of outbound calls per day.
• Achieve biweekly and quarterly goals.
• Attend ongoing training for product knowledge, MACS system and sales techniques.

MINIMUM REQUIREMENTS

• High School Diploma required; Bachelor’s Degree preferred.
• 2 –3 Years of Sales Experience.
• Familiarity with computers and corporate IT infrastructure.
• Goal oriented “can-do” attitude with the ability to be aggressive and persistent.
• Enjoy a fast-paced environment and enjoy working with a highly motivated professional sales team.
• Excellent written, verbal, and presentation skills is critical.