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BH Case Manager II- CA, NV, TX...


Job Summary

Las Vegas, NV
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

BH Case Manager II- CA, NV, TX, GA, FL, TN, VA, WV, SC (139796)

About the Job


Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Please note: The BH Case Mgr. (CM) job progression is primarily member facing and involves complete clinical assessment.

Responsible for performing face to face and telephonic case management within the scope of licensure for members with behavioral health and physical health substance abuse or substance abuse disorder needs. Subject matter expert in targeted clinical areas of expertise such as Eating Disorders (ED), Maternity, Alcohol / Drug, Autism Spectrum Disorders (ASD), etc.

Primary duties may include, but are not limited to:

  • Face to face visits with the member that include home visits, hospital and other community settings such as doctor's office, treatment centers, etc.
  • Responds to more complex cases and account specific requests.
  • Uses appropriate screening criteria, knowledge and clinical judgment to assess member needs.

  • Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment.

  • Monitors and evaluates effectiveness of care plan and modifies plan as needed.

  • Supports member access to appropriate quality and cost effective care.

  • Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.

  • Serves as a resource to other Behavioral health and physical health Case Managers.

  • Participates in cross-functional teams, projects and initiatives.

  • Responsible for performing telephonic and face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services.

  • Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team.

  • Support members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits.

  • Obtains a thorough and accurate member history to develop an individual care plan.

  • Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs.

  • Will assist in problem solving with providers and the health care team.

This initiative includes 27 openings that can be filled between the Nurse Case Manager II position and the BH Case Manager II position.

We have openings in the following:

Fresno, CA; Reno, NV; Las Vegas, NV; El Paso, TX; Lubbock, TX; Houston, TX; Dallas, TX; Fort Worth, TX; Atlanta (metro area), GA; Tampa, FL; Orlando, FL; Pasco County, FL; Shelby County/Memphis, TN; Nashville, TN; Knox County, TN; Washington/Sullivan/Hawkins Counties, TN; Richmond, VA; Fairfax Co, VA; Norfolk, VA; Hampton/Newport News, VA; Jefferson and Berkley Counties, WV, North-West Corner, SC; Low Country, SC



  • MS or MA in social work, counseling, or a related behavioral health field or a degree in nursing and 3- 4 years of clinical experience in social work, counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment

    • Or any combination of education and experience, which would provide an equivalent background.

  • Current active unrestricted license as an RN, LCSW, LMHC, LPC (as allowed by applicable state laws), LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.

  • Previous experience in case management and face to face and telephonic coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders.

  • Managed care experience preferred.

  • Experience in health coaching and motivational interviewing techniques preferred.

  • Home visit experience is strongly preferred

  • Problem solving mentality

  • Great written and verbal communication

  • Proficient in Microsoft Office

  • Computer literate

  • Proficient typing skills

  • Live within 30 minutes of the are you are supporting

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2016 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.


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