BRANCH OPERATIONS MANAGER

PRI is a rapidly growing company, and an industry leader in the emerging market for mobilization of high tech surgical equipment to hospitals, surgery centers and physicians. Our focus on high quality customer service has made us the #1 service provider in our market. We have an immediate need for highly motivated people. The Branch Operations Manager will provide leadership to create an environment that promotes teamwork, continuous improvement, a high level of service and customer satisfaction. The Branch Operations Manager is responsible for, but not limited to the following essential functions:

• Ensure the most cost effective allocation of technicians, equipment and vehicles, which are to be used on a day-to-day basis

• Maintain proper protocol for scheduling and confirming all procedures, pick-ups, and de-liveries

• Coordinating of all transfer of equipment within the region, between branches and Intra Company.

• Ensure that all employees complete work orders accurately and submit within 3 days of completed procedure

• Maintain the protocol of quality assurance and continued quality improvement aspect of PRI equipment.

• Maintain the protocol of equipment and disposable inventory tracking and ordering

• Monitor and participate in all inventories as assigned by management

• Maintain computers, data base and update facility and physician preference in the Schedul-ing System.

• Annual reviews and disciplinary warnings of all laser technicians/hiring, firing and proc-essing of all Branch Employees

• Maintain technician status and qualifications as required by PRI

• Performing laser procedures when necessary, training new employees and cross

training current employees to maximize efficiency and profitability

• Maintain the protocol for on call schedules

• Maintain the protocol for the vehicle fleet service

• Develop budgets and operational plans to achieve profit and growth

• Liaison between hospitals, physicians and PRI to maximize procedures, block booking and eliminate problems and conflicts.

• Create opportunities and identify weaknesses to decrease expenditures

• Assist all sales personal with direct marketing, questionnaires, lead generating, courses, sales appointments and contracts

• Approval of time card and time off requests including vacation and float time

• Establish policies and procedures for the implementation of new operational projects

• All other duties as assigned.

The position of Operations Manager is an exempt employee.