Job Summary
- Company
- Teleflora
- Location
- Oklahoma City, OK 73112
- Industries
- Business Services - Other
- Job Type
- Part Time
- Employee
- Job Reference Code
- OKC-INTL
Bi-Lingual Customer Service Representatives
About the Job
Teleflora, the world’s largest privately owned floral wire service firm, is seeking individuals with 1-2 years Customer Service/Call Center experience.
Responsibilities include taking a high volume of telephone calls to review and/or resolve customer complaints/concerns in an extremely demanding environment. You will use your decision-making skills to resolve issues to the satisfaction of the consumer, identify and respond to buying opportunities, while maintaining relationships with member florists, agencies and vendors. Your strong written and oral communication skills, ability to work independently and strong attention to detail will be utilized daily in our fast-paced environment. Teleflora's service oriented environment is one primary reason why we are so highly successful. Full Time and Part time positions available. Must be able to read, write and speak Spanish
Knowledge/Skills:
Knowledge/Skills:
· Ability to make decision with little direction
· Strong attention to detail
· 1-2 years Customer Service/Call Center experience
· Basic math skills
· Ability to speak clearly in a well-modulated voice using good diction
· Typing 25 WPM/ net minimum
· Knowledgeable in basic computer skills
· Must be willing to work a flexible schedule
Medical, Dental, Vision, Vacation and 401k
Teleflora is an equal-opportunity employer.
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Contact Information
Teleflora
