OVERVIEW

Here we Grow Again!!

Alorica Inc. is a leading customer service management provider that supports the entire customer lifecycle, from front-office customer interaction to back-office reverse logistics. We deliver fully integrated solutions such as customer interaction management, service logistics, depot and onsite repair services, in-home integration, as well as total eBusiness solutions. Through our global contact centers, depot
repair and parts fulfillment facilities, Alorica provides best-in-class service management, technology, people and processes to help clients maximize their profits.

RESPONSIBILITIES

Recieve in-bound Samsung customer calls  providing effective quality service for technical customer issues in an independent, timely and efficient manner while maintaining quality standards for customer satisfaction 

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QUALIFICATIONS

Applicants must have a HS diploma or GED, basic keyboarding skills, ability to speak French and English, and availability for weekend and holiday shifts.

ONLY QUALIFIED BILINGUAL (French/ English) APPLICANTS WILL BE CONSIDERED FOR THIS POSITION!