IT'S TIME TO EXPECT MORE.

Regions Financial Corporation, with $143 billion in assets, is a member of the S&P 100 Index and one of the nation's largest full-service providers of consumer and commercial banking, trust, securities brokerage, mortgage and insurance products and services. Regions serves customers in 16 states across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates 1,900 banking offices and approximately 2,300 ATMs. Its investment and securities brokerage trust and asset management division, Morgan Keegan & Company Inc., provides services from over 300 offices.

Bilingual Relationship Banking Assoc.-TeleBanking

Job Description:
RESPONSIBILITIES
Duties may vary dependent upon call center assignment. Duties include, but are not limited to:
• Must be fluent in English and Spanish.
• Receive and respond to a high volume of incoming calls from Regions customers in a fast paced, competitive environment.
• Attain high sales performance standards.
• Follow-through on customer inquiries, requests or complaints; resolve issues promptly; place follow-up telephone calls to customers as necessary.
• Identify sales opportunities. Evaluate customers’ current relationship and business objectives to effectively recommend additional products or services.

SKILLS/ABILITIES
Proven customer service and sales ability
Excellent communication skills
PC knowledge
Intermediate typing skills

SCHEDULE
Must be available to work Monday through Friday 8 AM to 5 PM for the first five weeks of employment.
After first five weeks, must be available to work:
8-hour work days Monday-Friday with a schedule between 8 AM and 7 PM.
5-hour work-day every 3rd Saturday, with a schedule between 6 AM and 2 PM.

EDUCATION
High school diploma or equivalent.

BENEFITS
Medical, dental, vision, and life insurance.
Paid time off including vacations and holidays.
401K and Tuition Reimbursement.
Opportunity for growth.
Excellent Incentive plan.

Salary is $12.27/hour + incentive pay.

"The above statements are intended to describe the general nature and level of work being performed by people assigned to these jobs.
They are not intended to be an exhaustive list of all responsibilities, duties and skills required to personnel classified within these categories."
Please visit the Careers section at Regions.com to submit your resume to this position.

Click here to apply via the Regions Career Opportunity Portal



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