Job Summary
- Company
- Policy Studies Inc.
- Location
- TOPEKA, KS 66619
- Industries
- All
- Job Type
- Full Time
- Employee
- Career Level
- Experienced (Non-Manager)
- Job Reference Code
- 11920RKSN01
Bilingual Spanish Associate Program Specialist - Eligibility or Citizenship and Identity
About the Job
PSI (www.policy-studies.com), is a rapidly expanding, nationally recognized provider of outsourcing, technology, and consulting services to health and human services organizations.
This position works with customers to access government-sponsored programs and receive program services, such as health insurance for family members. Responsibilities include:
• The eligibility function receives and screens applications, and may determine eligibility for low-complexity cases.
• The citizenship and identity function reviews and verifies applicable documentation in order to initiate the eligibility determination process.
• Displays excellent communication skills, and an understanding of human behavior to establish an atmosphere in which all contacts with the agency are positive.
• Interacts with program participants on a regular, daily basis
• May educate customers on basic program services and eligibility requirements
• Works with customers to meet and achieve program goals and/or maintain program services and eligibility
The ideal candidate will typically possess the following:
• High school diploma or equivalent and one (1) year experience enrollment, eligibility, collections or case management.
• Experience with MS Office products and in the use of a personal computer.
• Must be able to communicate effectively and professionally, verbally and in writing, to all segments of the population.
PSI provides comprehensive benefits including medical, dental and vision coverage, paid time off, paid holidays, 401(k), and more!
Talented individuals with a passion for doing socially useful work are encouraged to apply. If you are interested in this position and meet the qualifications, please send your resume and cover letter, including salary requirements.
PSI is an Equal Opportunity Employer
edu-HS Diploma or equivalent,exp-1 year

