Apex Systems, Inc. is a staffing and recruitment solutions firm, specializing in placing IT, Engineering, Telecommunications, and Finance & Accounting professionals in contract, temp-to-perm, and direct hire positions. We have over 40 branch locations across the U.S. and work with over 1,100 of the best companies around. There are no fees for our candidates—just opportunities. In 2008 Apex was named the 8th largest IT Staffing Firm in the U.S., the 25th Fastest Growing Private Staffing Firm in the U.S., and the 38th Largest Staffing Firm in the U.S. by Staffing Industry Analysts. Since its formation in 1995, Apex has continued to grow exponentially and gain market share over its competitors.
At Apex you’ll find people you can trust who will shoot straight with you. We will return phone calls, take you to lunch, walk you in on your first day and give prompt response to any issues. We put a lot of effort into hiring the right people, and we’re confident you’ll notice the difference.
Company:
Apex
Location:
Denver, CO 80210
Industries:
Computer/IT Services
Salary/Wage:
18.00 - 28.00 USD /hour
Status:
Full Time
Employee
Employee
Career Level:
Experienced (Non-Manager)
Bilingual (Spanish) Help Desk Analysts
Apex Systems in Denver, CO is seeking Bilingual (Spanish) Help Desk Analysts for contract-to-hire opportunities with a valued client in the metro area.
TO APPLY: Please send resume to lschiola@apexsystemsinc.com (LOCAL CANDIDATES ONLY PLEASE)
DESCRIPTION: Interaction with numerous clients via email telephone. Perform initial assessment of service requests and attempt to resolve and/or escalate to the second or third line support, based on agreed service levels. Monitor and escalate, as required, all service requests. Keep the customer informed on the status of their service requests. Provide hardware and software support. Document procedures to share with others on the team.
REQUIREMENTS:
-Excellent written/verbal communication in both English and Spanish
-3+ years of Help Desk experience
-Windows Operating Systems, Microsoft Office
-Strong database knowledge (Sybase, Oracle or SQL)
-Experience using call tracking applications
-On-call support availability
At Apex Systems, we realize that our most valuable assets are our contract employees. Therefore, we make the extra effort to ensure that all of their personal needs are quickly attended to. In addition, it is common for a member of our staff to take a contract employee out to lunch or dinner in appreciation of their fine work. In recognition of them we have made provisions for the following benefits:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Hospitalization Coverage
• Matching 401(k)
• Pre-tax deductions (Section 125)
• Direct Deposit
• Weekly Pay Periods
• Overtime Pay
• Referral Bonuses
• Paid Vacations*
• Holiday Pay*
• Training Opportunities*
*These benefits are available primarily for long-term contracts.
Apex Systems Inc is an equal opportunity employer and encourages minorities and females to apply
At Apex Systems we realize that our most valuable assets are our contract employees. Therefore we make the extra effort to ensure that all of their personal needs are quickly attended to, and in recognition of them, we have made provisions for the following benefits:
- Health, Dental and Vision insurance
- 401(k) retirement plan
- Long and Short-Term disability
- Life insurance
- Direct deposit
- Referral program
