It is the resposibility of this position to provide customer service relating to the accounts function and maintain accurate account records.

• Respond to customer inquiries, requiring the ability to reconstruct policy activity based on knowledge of the receivables system and company operations. Responses may be oral or written.

• Solve customer service problems and determine appropriate course of corrective action. Must utilize knowledge as to when exceptions to company policy should be considered and proposes exceptional solutions.

• Review and accept payment according to policy codes and enter non-cash journal transactions. Must possess ability to prepare and post all system transactions.

• Utilize appropriate form letters as they pertain to corresponding transactions.

Required:

• High School Diploma or equivalent. 

• Exceptional customer service skills.

Preferred:

• Business School

• College Degree

• 1-2 years billing/customer service experience

* All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation or sex.