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Biomedical Engineer
 Full Time, Employee |
 new york, NY 10001 |
We simplify healthcare by focusing on the people in the care cycle – patients and care providers. Through combining human insights and clinical expertise, we aim to improve patient outcomes while lowering the burden on the healthcare system. Philips delivers advanced solutions for both health professionals, to meet the needs of patients, and empowered consumers for affordable healthcare whether in hospital or at home.
Customer Service Multi-Vendor, East Zone
Job Description
Responsibilities will include but not be limited to the following:
- Servicing a wide variety of biomedical equipment within an assigned location and/or territory.
- Identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate site service personnel.
- Maintaining customer satisfaction is the primary goal. BMET must demonstrate ownership in difficult circumstances and show a sense of urgency about delivering results prioritized by Site Management, the Site Team, or the customer.
- Perform a wide variety of tasks and change focus quickly as demands change. Adapt to varying needs and requirements of the customer and the business.
- Actively participate as a member of empowered work teams. Put the team ahead of individual needs and display a positive attitude.
- Work on areas improving customer satisfaction and company profitability. Keep commitments. Willingly embrace change.
- Operate under the required knowledge of regulatory requirement (Federal and State Radiation performance standards, registration, Quality Systems Regulations, NFPA, JCAHO, EPA regulations and OSHA regulations).
- Adhere to established quality requirements and safety requirements (electrical & radiation safety, safe lifting practices, etc.).
- Manage company assets effectively including labor time, parts inventory levels, tools, test equipment calibration, purchase orders, equipment, business expenditures, etc.
- Perform all administrative duties in a complete manner within prescribed company policies/guidelines including timesheets, service activity reporting, expense reports, preventative maintenance documentation, and other related paperwork.
- May travel to customer sites other than the assigned site, zone office or identified locations.
Requirements
Education and Skill Requirements:
•Associate’s degree in Biomedical Technology / Engineering
•5-7 years experience as a biomedical technician
•Manufacturer’s certification on some life support or laboratory equipment
•Demonstrated proficiency in resolving complex technical problems in designated specialty with minimal assistance.
•Experience / Knowledge of telecommunication systems.
•Experience with electronic circuit boards, processors and computer hardware including applications and programming.
•PC competency.
•Proficiency in Networking and DICOM desirable
•Must have valid driver’s license.
Prefer ventilator training
Physical Demands and Work Environment:
•May travel to customer sites other than assigned site, zone office or identified locations for meetings.
•Carries or pulls up to 40 lbs. of test equipment.
•Lift parts or carries parts weighing a few ounces to over 100 lbs. (assistance available when lifting items over 50 lbs.)
•Frequently bends, stoops, twists, turns, and works in unusual positions using full body mobility.
•May work from ladders or scaffolding, on occasion.
•Potential exposure to hazardous physical, chemical, and biological agents.
Philips is an equal opportunity employer.
Job ID: 61752
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Additional Information:
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