Laureate Online Education, a division of Laureate Education, develops and supports leading distance-learning universities and businesses with the ultimate goals of increasing access to postsecondary education in markets worldwide and helping students reach their highest potential.

Laureate's business growth is driving ambitious plans for the growth of IT infrastructure, applications and integration technologies as it expands its business globally. The System Administrator is seen as a key position for developing, deploying, and maintaining national and global Learning Management Systems (LMS) in support of Laureate's operational and strategic goals and vision. The incumbent collaborates with other Learning Technologies personnel, Shared Technology Services and LHEG Online IT staff, and Laureate staff in other non-IT functional units in support of operational excellence and the aggressive growth plans for the Laureate Education businesses.

COMPANY

Laureate Education, Inc. provides a superior university experience for traditional and working-adult students worldwide through its leading international network of accredited campus-based and online universities.
With a presence spanning 20 countries and serving nearly 500,000 students worldwide, Laureate Education, Inc. provides postsecondary education on an international scale. The company is dedicated to helping its students reach their highest potential and supporting their achievement of personal and professional goals. Laureate brings to its universities and students a global perspective blended with a local point of view, creating a truly multicultural, career-oriented educational experience.
Laureate's university network includes more than 42 accredited institutions in North America, Latin America, Europe, and Asia. Together, these independently branded universities offer more than 130 career-focused, multi-year undergraduate, master's and doctorate degree programs in a number of career fields including engineering, education, business, health care, hospitality, architecture, and information technology.

POSITION SUMMARY

The System Administrator's main role is to maintain the entire LMS architecture, including:

• maintenance
  
• sizing
  
• release management
  
• user profiles including passwords and provisioning
  The System Administrator also works with Shared Technology Services and LHEG Online IT staff on shared projects and collaborative rollouts.

• Primary responsibility for Laureate's international Learning Management System including but not limited to:
  
  • LMS environment configuration and deployment
    
  • Ongoing configuration modifications and environment scaling
    
  • Ongoing LMS application management
    
  • Administrator-level user technical support
    
  • Collaboration with current and future Laureate Higher Education Group clients for custom LMS domains
    
  • Collaboration with application development and computer operations staff for support of application connectivity
    
  • Creation of customized LMS functional modules (ex. Building Blocks)
    
  • Create and maintain LMS user roles
    
  • Manage LMS version change control
    
  • Creation and maintenance of LMS test environment

Serve as Learning Technologies technical liaison for Laureate stakeholders, including but not limited to:

• Walden academic audiences
  
• International partner schools
  
• Participation in vendor technical relations
  
• Collaboration with Laureate's PMO unit
  
• Provide input to yearly budget planning


QUALIFICATIONS:

• Technology related Bachelor degree from an accredited institution, Master's preferred
  
• 3-5 years experience in higher education
  
• Knowledge of technical support best practices in an academic environment
  
• 3-5 years experience in LMS administration in a distributed computing environment, with Blackboard experience preferred
  
• 1-3 years in technical project management
  
• Experience with SDLC and project management best practices
  
• Familiarity with Student Information Systems, preferably SCT Banner
  
• Ability to work independently and as a team member
  
• Experience in liaisoning with Help Desk/end user support personnel
  
• Demonstrated problem solving skills
  
• Demonstrated ability to establish priorities, perform routine tasks efficiently and accurately
  
• Ability to gather data, compile information, prepare reports
  
• Proven analytic skills
  
• Experience with Oracle preferred
  
• Experience with Unix preferred
  
• Experience with programming languages such as Javascript, XML, and PHP preferred
  
• Familiarity with IMS and SCORM compliance preferred
  
• Experience with podcasting and streaming video technologies preferred
  
• Excellent written and oral communication skills


Laureate Education, Inc., and all of it subsidiaries or affiliates, are equal opportunity employers. EOE

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