The Disease Management Registered Nurse telephonically provides disease management nursing services and care coordination to high risk, high cost Medicaid patients in a geographical region.  The RN provides education, counseling and on-demand information to patients who have enrolled in a condition specific program.  The RN will provide program education and coordinate care needs with the patient’s Primary Care Provider.  Services are performed telephonically from the Rocky Hill, CT CALL CENTER and interventions are recorded in the Population Care Management (PCM) application. MUST HAVE SOME PSYCHIATRIC EXPERIENCE TO BE CONSIDERED. 

Minimum Job Qualifications:

·         Registered nurse responsible and accountable for safe clinical practice, knowledgeable of customers, and regulatory expectations in the clinical area.

·         Current RN license in good standing and a minimum of 3 years of clinical experience, preferably in a field environment. 

·         Entry level clinical telephonic and field experience may include basic knowledge of nurse call center procedures and/or company products, background knowledge of behavioral health issues and/or psych experience. 

·         Good communication and telephone skills. 

·         Basic computer skills.

·         For patient and provider facing staff, must have:

• current CPR certification
• current PPD
• current valid driver’s license and reliable transportation with  required level of automobile liability insurance coverage