College Bookstore Manager

Ambassador College Bookstores, a national college bookstore retailer and premier career college bookstore outsourcer, seeks a store manager in Reseda, CA. The ideal candidate must be responsible, organized, exhibit exemplary customer service skills and be an effective communicator.

Primary Responsibilities:

• Maintain high levels of customer service even during peak times of distribution
  
• Accountable for the receiving and control of entire store inventory
  
• Able to function in an environment that requires self motivation and autonomy
  
• Manage customer issues, inquiries, refunds and any other special services required  
  
• Ensure that policies and procedures are followed
  
• Keep the working environment neat, clean, and orderly
  
• Train new employees when needed
  
• Required to work extended hours during school terms starts 

Preferred Experience: 

• Knowledge of domestic shipping and receiving practices to include parcel and freight carriers
  
• Advanced customer service experience in retail or related industries
  
• At least 2 years management experience
  
• Moderate to high level of verbal communication, listening, and problem solving skills
  
• Keyboarding/data entry skills (35-50 wpm)
  
• Moderate level of experience with Microsoft Office and Outlook

If you possess the integrity, reliability and professionalism required to successfully manage our bookstore, submit your resume with salary history to: bsm@ambassadorbookstores.com

You must provide proof of eligibility to work in the United States if hired. We offer an excellent work environment, competitive salary and full benefits. We are an equal opportunity employer.