Brief Job Description:

- Responsible for the global design, definition, and support of the Kao Brands SAP systems in Europe, North America, and Australia.

- Lead and manage moderate sized projects, participate in various in-house and global SAP projects as a team member, maintain detailed project plans, resolve issues, provide knowledge transfer, and assist other SAP Business Analysts and the Business Community. 

- Provide outstanding customer support in the: analysis, design, configuration, and maintenance of various SAP modules utilizing best practices.  Work within defined SLA metrics.  Write requirements documents, functional/technical specifications, and test plans.  Document all work using standard methodology.

- Build strong relationships with the business community and work closely with them to: understand current processes, develop innovative solutions, prioritize activities, and troubleshoot SAP functionality.

- Understand local / geographical variations in requirements.  Standardize solutions or adapt as it makes sense. 

- Self-motivated, independent worker.  Willingness to be “on call” and provide support outside normal business hours.

- Possess extensive knowledge of best practices in assigned area and articulate potential benefit/impacts to the business. Work with the business community to implement the best solution matching best practices within the realities of our business.