Position Title:        Business Analyst

Department:           Information Technology

Level:                       Individual Contributor

ESSENTIAL JOB FUNCTIONS:

• Research current environment, analyze information, and provide sound solutions to complex business issues
  
• Develop business requirements for resolving issues, new enhancements, and new applications
  
• Continually analyze existing applications and business processes in order to identify opportunities for improvement.
  
• Provide support to business owners and users regarding business applications and processes
  
• Work with business owners and users to create functional requirements
  
• Document business processes
  
• Act as a point of contact for business and technical support
  
• Develop and maintain documentation for current applications and user manuals
  
• Participate as a liaison between the business user community and the IT Organization

REQUIREMENTS:

• Minimum 3 years experience as a Business Analyst in a medium size company environment
  
• BS degree in business or information systems
  
• Minimum 1 year experience with CRM (Microsoft preferred)
  
• Experience with an ERP system in an Manufacturing and Distribution environment
  
• SharePoint experience a plus
  
• Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information
  
• Listening skills, to understand what people say and to detect what they might be hesitant to say
  
• Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements
  
• Facilitation skills, to lead requirements workshops
  
• Observational skills, to validate data obtained via other techniques and expose new areas of opportunity
  
• Writing skills, to communicate information effectively to customers
  
• Organizational skills, to work with the vast array of information gathered and analysis and to cope with rapidly changing information
  
• Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders

Please submit Microsoft Word version of your resume to staffing_jobs@yahoo.com and specify "Business Analyst" in subject line