This position is responsible for analyzing and documenting business requirements, recommending workflow improvements and application enhancements, and for configuring and monitoring key performance indicators.

Major Responsibilities

·         Analyze and document client and internal business requirements.

·         Document workflow and recommend improvements.

·         Configure and monitor key performance indicators.

·         Research and resolve complex client inquiries and requests.

·         Test software applications to identify bugs and opportunities for improvement.

·         Other duties and tasks as assigned by management.

Education/Experience

·         Requires an undergraduate degree.

·         Requires 3 years experience in business analysis.

·         Prefer 3 years experience working at a P&C insurance carrier, TPA, or other such entity within the workers’ compensation industry.

Knowledge

·         Prefer knowledge of the insurance industry.

·         Requires thorough knowledge of the principles of business analysis.

Skills & Abilities

·         Requires excellent analytical skills.

·         Requires excellent written and verbal communications skills.

·         Requires excellent project management skills.

·         Requires excellent computer skills.

HSI offers an excellent benefit package including medical/dental, life, short/long term disability & 401K