Key Responsibilities:

·         Work with users in the front office and back office to understand and document their requirements from the EPM solution

·         Translate user requirements into EPM product specifications

·         Document customer workflows

·         Work with users and client’s decision makers to define the configuration of the EPM solution, including tables/master files, workflows for the front office and back office functions, look and feel of the EPM solution

·         Work closely with EPM Implementation Project Manager to ensure that the implementation project is completed effectively, on time and under budget

·         Assist core group with the EPM system build process

·         Assist in claims testing and product testing before EPM go live

·         Assist core group to develop training manuals and user manuals

Desired Profile:

·         5+ years of experience in healthcare, primarily revenue cycle management or practice management

·         Understanding of practice management, including front office and back office functions

·         Experience in outpatient/ambulatory care settings

·         Experience in EPM system implementation, preferably NextGen EPM

·         Experience in documentation