NOC Team Lead (12-146)

Location: Phoenix/Chandler, Arizona Region – Zip code 85244

Security Clearance Eligibility: US Citizenship required - Clearable to Public Trust Security Clearance

The Network Operations Center (NOC) provides data communications monitoring and problem resolution to ensure application availability and network connectivity through end-to-end diagnostic support processes.  The NOC operates 24 x 7 x 365 (hours, days a year).

·         Provides technical guidance for directing and monitoring information systems operations. Designs, builds, and implements network systems.

·         Directs compilation of records and reports concerning network operations and maintenance. Troubleshoots network performance issues. Analyzes network traffic and provides capacity planning solutions.

·         Monitors and responds to complex technical control facility hardware and software problems. Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.

·         Manages the purchase, testing, installation, and support of network communications, including LAN/MAN/WAN systems.

·         Performs system-level design and configuration of products including determination of hardware, OS, and other platform specifications.

·         Plans large-scale systems projects through vendor comparison and cost studies.

·         Performs a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment.

·         Provides quality assurance review and the evaluation of new and existing software products.

·         Provides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or web strategy and operations.

·         Provides input to policy level discussions regarding standards and budget constraints.

·         Supervises all personnel engaged in the operation and support of network facilities, including all communications equipment on various platforms in large scale or multi-shift operations.

·         Supervises complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities.

·         Monitors and responds to hardware, software, and network problems.

·         Provides the routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals).

·         Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.

·         Troubleshoots network systems when necessary and makes improvements to the network

Qualifications:

·         Bachelor’s Degree in IT related field

• Cisco Certifications in routing and switching and/or Juniper Firewall Certification

·         Experience with CiscoWorks, CompuWare, HP Network Node Manager, Cisco Secure ACS, Enterasys NetSight, McAfee ePO, IBM Tivoli End Point Manager (formerly BigFix), IBM Security Solutions, RSA EnVision, Webinspect, dB Protect, Tenable, Microsoft SCOM, InfoBlox DNS/DHCP and Juniper Netscreen Manager

·         Ability to obtain/maintain a Public Trust Security Clearance

·         US Citizen

Desired:

·         Active Public Trust Security Clearance

EES, LLC is an Equal Opportunity Employer and strives for diversity. Careers with EES, LLC. feature excellent growth, very competitive health and welfare benefits, and 401(k) program with a Company match.

Please forward your resume along with salary requirements to  careers@eesllc.net , placing NOC Team Lead (12-146) in the subject line. All resumes go directly to a recruiter for consideration. Candidates only, no agencies.