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Business Change Advisor (Learn...


Job Summary

Atlanta, GA
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Business Change Advisor (Learning Coordinator) - PS2826SK

About the Job


Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.


Atlanta, GA

Job Summary:

We're looking for someone who is passionate about helping people and teams thrive. This role changes business results by helping administer and coordinate learning and talent development data and programs within the Health Care Analytics (HCA) division. If you're looking for a role that makes a significant difference in business and people results - this one is for you.

Responsible for assisting the management within the business unit and the organization in bridging the gap between the current and desired business performance levels and balancing short-term business needs with long-term perspectives on success to ensure that our change journey produces desired results.

Primary duties to include, but are not limited to:

  1. Support and coordination of training and talent development programs.
  2. Support, coordination and implementation of program registrations and surveys.
  3. Administration of weekly and monthly course, program, and platform completion reports.
  4. Management of multiple report and document libraries.
  5. Delivery of 5-30 minute micro training sessions to small groups.
  6. Reporting, tracking and researching technical maintenance issues related to digital content.
  7. Communicates and organizes information from a variety of sources through newsletters, dashboards, presentations, knowledgebase, and status reports.
  8. Assists with SharePoint development and design to organize and publish content.
  9. Ability to create simple graphics, charts, videos and upload to various digital platforms a plus.
  10. Helps build and support the company's change network.
  11. Communicates information from a variety of sources through newsletters, dashboards and presentations.
  12. Promotes benefits of function within region as well as throughout the company.
  • Requires a BA/BS degree.
  • 2-4 years of related experience.
  • Any combination of education and experience, which would provide an equivalent background.
  • Experience in administration of online learning libraries and reports a must.
  • Experience in customer service, customer fulfillment, help desk or sales support a must.
  • Experience administering any learning management system, people management system, or 3rd party content management system like Wordpress, Lynda.com or LinkedIn Learning a must.
  • Demonstrated expertise administering SharePoint 2013 a must. Includes capability of site creation, permission management, and list/library creation and management.
  • Meticulously committed to delivering accurate data reports.
  • Experience working in a dynamic work environment preferred.
  • Demonstrated ability to engage customers with polished customer-focused manner both by phone and email.
  • Demonstrated ability to communicate concisely.
  • Demonstrated experiencing creating and implementing advanced.
  • Microsoft Excel features like: VLOOKUP and pivot tables.
  • Ability to create and send surveys using a platform like Survey Monkey, SurveyGizmo, Ask Nicely, Quizmaker, or Typeform a plus.
  • Experience managing small projects and to do lists preferred.
  • Needs to be comfortable with ambiguity; demonstrates flexibility, easily adapts to change.
  • Ability to juggle multiple competing priorities and prioritize incoming requests.
  • Ability to apply indirect and direct influence, and successfully achieve results.
  • Experience working within a highly-matrixed organization.
  • Experience working collaboratively in teams.
  • Self-starting, critical thinker.

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran


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