Muzak Focus Four has an ideal opportunity for someone who has drive and is a creative, as well as being an organized person who has the ability to multi-task. We are currently hiring for a Lead Business Coordinator. In this position you will touch every aspect of our business from answering phones, to service/installation billing, data input and data reporting, marketing to sales support/operations support  for our internal and external sales staff.

Ultimately, this person will be the front line contact for our prospects and customers and integral part of creating a successful thriving business by adapting their marketing and administration familiarity and their computer aptitude – as well as their sales support experience in a team environment.

The Role:

·         Help to increase company sales & profitability by supporting sales activities- by researching and managing target prospect lists, tracking dealer/partner activities and data entry to support those initiatives

·         Basic data entry - updating and maintaining data in our CRM tool as well as our company database

·         Become the primary liaison for sales team/operations team – including proposal support and general support as identified.

·         Assist with marketing materials – including collateral inventory of sales, etc. collateral and then the creation of business/industry targeted marketing materials as well as creation of PowerPoint presentations as needed

·         Utilize excel and various marketing and sales technologies.

·         Various administrative duties including: executive support, invoice & PO processing, shipping, answering phones, various report and log maintenance, scanning documents, order entry -computing appropriate fees and charges, in addition to filing and faxing.

·         Handling service calls and service call order entry – as well as service call dispatching

·         Responsible for client service follow-up in the form of survey’s and outbound calls.

·         Use and support database applications and analytical tools: evaluate data quality, applications and functions and produce data output on a daily weekly or monthly basis depending on companies need.

·         Billing responsibilities which include the billing of service and installation – in addition to some general AR functions.

The Requirements:

·         Should have considerable administrative & clerical experience and some marketing and sales support experience as well.

·         Highly knowledgeable of computers applications which includes substantial Excel experience and general PowerPoint knowledge – working knowledge of data manipulation preferred

·         Ability to initiate and work multiple priority projects concurrently 

·         Strong written and oral communication skills

·         Detail oriented and process oriented. Position requires coordination and follow-up of various tasks

·         Ability to establish priorities, work independently and efficiently – seek out ways to offer additional assistance and support to the sales staff/company and to proceed objectives without supervision  

·         Ability to handle and resolve problems

·         Client service oriented