(Please click on link to apply http://tbe.taleo.net/NA4/ats/careers/requisition.jsp?org=ENOM&cws=12&rid=545 )

Every day Demand Media makes it possible for people to create and publish valuable content for millions of Internet users to engage around passionate communities, and for thousands of websites to grow with social media features their audiences want.  Join the company that is redefining the social media landscape!  As a member of the Demand Media family, you can build a career, learn and demonstrate leadership, join a group of motivated and intelligent individuals and collaborate with some of the most revolutionary leaders in the social media industry.  

Demand Media employees are energized by their ability to work in a fast paced, highly flexible environment where their decisions can have a positive effect on the company’s bottom line!  Our employees enjoy a diverse environment with infinite opportunity.  Why wait? At Demand Media, it’s not just a job. It’s a community that makes it possible.

We’re looking for ambitious, driven, self-starters who want to be on the leading edge of developing technology and the social media evolution.   This position is located in Bellevue, Wa.

Demand Media is seeking an experienced Operations Manager to join its Business Intelligence (BI) team.  The ideal candidate is a highly motivated, detail-oriented team player with a passion for process, procedure and flawless execution.  As a member of the BI team, the Operations Manager critically monitors the BI Platform and ensures uptime, capacity, timeliness and data quality.  This is a technical position that combines both planning and policy decisions with hands-on execution, intervention and problem solving.  In addition to managing BI Platform operations, this position will also oversee release management and QA functions.  Along with planning/refining release management and QA programs, the position will subsequently hire resources to assist with program execution.   The candidate must have experience building a team, and managing and developing people.

Responsibilities:

• Collaborate with business and BI leads on SLA requirements
• Formalize methods and metrics for measuring operations
• Establish operational policies, standards and procedures governing BI Platform execution
• Conduct daily ops briefing covering operational readiness, delays, outages, etc.
• Define ops management practices and tools requirements
• Collaborate with BI Product and Engineering leads on building data quality and integrity checks into BI Platform processing architecture (e.g., data collection, feed management, ETL, Warehouse, OLTP, OLAP, reporting systems)
• Work with IT, NetOps and data center leads on implementing system-wide monitoring tools, alert triggers, and escalation procedures
• Collaborate with BI Product and Engineering leads on policies, tools and procedures for identifying, triaging and escalating problems and managing issues to concise resolution
• Define and implement release management procedures for moving products from development through staging and production.
• Develop QA programs consisting of software testing, integrity checking and defect/bug reporting for both staging and production environments
• Consistently meet or exceed SLAs
• Develop annual operating plan, manage budget, deliver on projects/initiatives

Requirements:

• Seasoned Operations Management professional with specific expertise in BI Platforms and Data Warehousing
• Outstanding commitment to operational excellence
• Impressive background in managing BI operations with sizeable scale and complexity
• Experience developing/negotiating SLAs, terms, conditions, measurement systems, etc.
• Demonstrated (and quantifiable) success in achieving SLAs
• Knowledge and foresight for building highly resilient and fault-tolerant data systems
• Experience managing direct reports and developing people
• Successful and productive relationships with business and engineering colleagues.
• Exceptional organizational, project management, facilitation, analytics, presentation skills
• 3-5 years hands-on experience managing BI Platform/Data Warehouse operations
• 1-2 years experience as QA engineer, test analyst, or similar capacity
• Experience managing BI Platform comprised of commercial web analytics, data warehouse, OLTP and OLAP technologies, such as Omniture/Visual Sciences, Informatica/Data Stage, Netezza,/Data Allegro, Oracle/SQL Server, MicroStrategy, Tibco/Tuxedo\
• Specific experience with a top Internet Media, Network or eCommerce company preferred
• Undergraduate degree required.  Ops Management, MCS, MBA or similar graduate degree preferred in process, data-intensive and analytical field, such as engineering, math, statistics, or operations.

What we Offer:

• Competitive salaries
• Medical, dental, vision, 401(k), and other benefits
• Energetic, focused, and collaborative work environment

About Us: The privately held company was founded in May 2006 and is headquartered in Santa Monica, CA, with offices in Austin, TX; Bellevue, WA, New York, NY; and London, UK.  Among Demand Media’s many web properties are: eHow.com, Cracked.com, LIVESTRONG.com, Trails.com, Golflink.com and many more.   Please visit us @ www.demandmedia.com  or apply online @ http://demandmediacareers.com