UnitedHealth Group is among the most ambitious Fortune 25 companies you'll ever meet. Through our family of businesses, we're working to make the health care system perform better for more people, in more ways than ever.
Simply put, we think the entire system can be greater than it's ever been. And that drives us to work harder, aim higher, and expect more from one another.
Here, you'll be empowered to make an immediate impact for millions of others. And you'll achieve more than you ever expected. How does that fit with your plans?
Business Process Analyst - West Valley City, UT - West Valley City, UT 84118
UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.
OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. If you want more meaning in your career - as a clinician or a business professional - think of OptumHealth as your calling. By providing 60 million Americans with information, tools and solutions, we are helping to guide them through the health care system, financing their health care needs, and enabling them to achieve their personal health and well-being goals. Business Process Analyst - West Valley City, UT Position Description: Provides technical and administrative support to OptumHealth Bank operations. Primary Responsibilities: - Provide technical and administrative support to Monetary Operations and Senior Managers
- Assist in the development and on-going production of comparative analysis of monetary operations processes and costs
- Collaborate with leadership on annual budget preparation and special projects as needed
- Serve as the MIS liaison with Bank IS and end user support
- Assist Operations Manager in developing site cross-functional workflows and policies and procedures
- Oversight for QA related data and reporting mechanisms
At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.
Qualifications: Required: - 2+ years Demonstrated excellent customer service skills in a professional environment
- 3+ years writing system requirements, Business Requirement Documents; working with customers to gather and document business requirements
- Associates Degree or equivalent work experience (2+ years of professional experience as a business analyst, preferably in a bank)
- Experience in an operations environment
- Advanced skills in MS Access and MS Excel required
- Knowledge and ability to document processes and practices, often in accepted project methodology artifacts
- Ability to effectively prioritize multiple tasks, priorities, projects, and deadlines.
- Skilled at problem solving, follow-through and resolution.
- Ability to effectively interface with upper level management and employees.
- Strong math aptitude, analytical skills, and detail orientation
Assets: - Project management training and/or testing methodologies preferred
- Exposure to the health insurance, finance and reporting preferred
- Entry level MS SQL skills a plus
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

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Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.