Job Summary
- Location
- Boston North, MA 01876
- Industries
- Computer Software
- Job Type
- Full Time
- Employee
- Years of Experience
- 5+ to 7 Years
- Education Level
- Bachelor's Degree
- Career Level
- Experienced (Non-Manager)
- Salary
Salary commensurate with experience- Job Reference Code
- 3547BR.1072
Business Reporting Analyst - Professional Services Organization
About the Job
Description:
The Professional Service Operations (PS Ops) function within Avid's World-wide Professional Services organization is responsible for defining and implementing processes, systems and operating procedures to ensure leverage of the global resources and consistency in measuring and managing the business. The function involves the responsibility of ensuring that business operations are efficient and effective.
A key part of the PS Ops function will be to provide reports and analytics for the worldwide organization. Business metrics will be found within three primary sources:
- PSA - Currently QuickArrow is used across the organization for resource management, time reporting, expense reporting and project tracking. Data needs to be mined from this system for analytics on the health of the business. Key Performance Indicators (KPIs) come from this tool.
- Backlog tool - This Microsoft Access tool is currently being used to manage the backlog of work for the Americas and EMEA regions (95% of the business volume). Analysis needs to be done to assess the trends in backlog and work assignments, as well as forecasting revenue data.
- Diver - Avid uses SAP as its enterprise order management and financial application. This data is brought into the Diver data warehouse each day. Revenue, costs and transaction detail need to be reported and analyzed.
As the organization evolves, other tools may come into play. Examples include Microsoft Sharepoint technology (document repository), Microsoft Access (various management functions), SAP (enterprise order management and financial system), etc. This role will learn about how a Professional Services organization is operates.
Qualifications:
2 -3 Years of relevant experience
A Qualified Candidate will have:
Working knowledge of how information systems support business functions.
Expertise with MS Office products, especially Excel, Powerpoint and Outlook.
Detailed oriented and demonstrated excellence with business analysis.
Quick learner and self-starter.
Good communication, written and interpersonal skills.
Salary/Benefits: Salary commensurate with experience
People.
They're our most important resource.
The dedication and unique contributions of our
people have made Avid the industry-leading
provider of digital media creation and
distribution solutions.
In return, we offer an industry-competitive
benefits program that demonstrates our
appreciation beyond a standard paycheck. Avid
offers flexible benefit programs that provide the
security, opportunity and peace of mind that give
you an advantage in today's fast-paced business
environment. Benefit packages will vary depending
on location and your employment status but may
include health insurance, life insurance, a long
term savings program, employee stock purchase
plan, tuition reimbursement, time off and more. In
addition, Avid strives to help our employees
develop the range of technical, business, and
leadership skills necessary to meet our business
objectives, to foster growth and innovation within
the organization, and further professional and
career development. We offer learning and
development opportunities and course offerings for
all employees.
Job Location: Tewksbury, MA
Job Number: 3547BR
Company URL: http://www.avid.com
Company Profile:
From the most prestigious, award-winning productions to music and movies made at home, Avid creates the technology that people use to make the most listened to, most watched and most loved media in the world.
For 22 years, our award-winning digital audio and video solutions have empowered people to achieve their creative visions, however they define them. Today, the media created by Avid customers touches millions of people around the world. The music you listen to at home, on the radio, at a live performance, or in a movie. The shows, commercials, and news programs you watch on TV. The entertaining video and film stories you see on the web and on the big screen. The personal audio and video treasures that people make to preserve their favorite moments in life.
Our continued success is driven by one thing: the success of our customers. Their success depends on our ability to empower them with innovative technology and outstanding customer service. But just as important is how we partner for success with customers by understanding exactly what it is they want to do. For some, its the flawless execution of a global television broadcast with simultaneous content published to the web. For others, it may be delivering the highest audio fidelity at a sold-out concert venue. And still for others, it may be as simple as making a home movie that family members will cherish for a lifetime.
The partnership we establish with our customers is unlike that of other companies, because just like our customers, our employees are also artists and industry experts. In fact, more than 50% of our employees have professional backgrounds in audio or video, and more than 70% use our products outside of the workplace. This unique experience sets Avid apart. It drives our ongoing enthusiasm and commitment to advance technology in the digital audio and video industries. To serve our customers in a way that demonstrates how we understand the challenges they face. To inspire passion, unleash creativity and realize dreams in a digital world.
The Professional Service Operations (PS Ops) function within Avid's World-wide Professional Services organization is responsible for defining and implementing processes, systems and operating procedures to ensure leverage of the global resources and consistency in measuring and managing the business. The function involves the responsibility of ensuring that business operations are efficient and effective.
A key part of the PS Ops function will be to provide reports and analytics for the worldwide organization. Business metrics will be found within three primary sources:
- PSA - Currently QuickArrow is used across the organization for resource management, time reporting, expense reporting and project tracking. Data needs to be mined from this system for analytics on the health of the business. Key Performance Indicators (KPIs) come from this tool.
- Backlog tool - This Microsoft Access tool is currently being used to manage the backlog of work for the Americas and EMEA regions (95% of the business volume). Analysis needs to be done to assess the trends in backlog and work assignments, as well as forecasting revenue data.
- Diver - Avid uses SAP as its enterprise order management and financial application. This data is brought into the Diver data warehouse each day. Revenue, costs and transaction detail need to be reported and analyzed.
As the organization evolves, other tools may come into play. Examples include Microsoft Sharepoint technology (document repository), Microsoft Access (various management functions), SAP (enterprise order management and financial system), etc. This role will learn about how a Professional Services organization is operates.
Qualifications:
2 -3 Years of relevant experience
A Qualified Candidate will have:
Working knowledge of how information systems support business functions.
Expertise with MS Office products, especially Excel, Powerpoint and Outlook.
Detailed oriented and demonstrated excellence with business analysis.
Quick learner and self-starter.
Good communication, written and interpersonal skills.
Salary/Benefits: Salary commensurate with experience
People.
They're our most important resource.
The dedication and unique contributions of our
people have made Avid the industry-leading
provider of digital media creation and
distribution solutions.
In return, we offer an industry-competitive
benefits program that demonstrates our
appreciation beyond a standard paycheck. Avid
offers flexible benefit programs that provide the
security, opportunity and peace of mind that give
you an advantage in today's fast-paced business
environment. Benefit packages will vary depending
on location and your employment status but may
include health insurance, life insurance, a long
term savings program, employee stock purchase
plan, tuition reimbursement, time off and more. In
addition, Avid strives to help our employees
develop the range of technical, business, and
leadership skills necessary to meet our business
objectives, to foster growth and innovation within
the organization, and further professional and
career development. We offer learning and
development opportunities and course offerings for
all employees.
Job Location: Tewksbury, MA
Job Number: 3547BR
Company URL: http://www.avid.com
Company Profile:
From the most prestigious, award-winning productions to music and movies made at home, Avid creates the technology that people use to make the most listened to, most watched and most loved media in the world.
For 22 years, our award-winning digital audio and video solutions have empowered people to achieve their creative visions, however they define them. Today, the media created by Avid customers touches millions of people around the world. The music you listen to at home, on the radio, at a live performance, or in a movie. The shows, commercials, and news programs you watch on TV. The entertaining video and film stories you see on the web and on the big screen. The personal audio and video treasures that people make to preserve their favorite moments in life.
Our continued success is driven by one thing: the success of our customers. Their success depends on our ability to empower them with innovative technology and outstanding customer service. But just as important is how we partner for success with customers by understanding exactly what it is they want to do. For some, its the flawless execution of a global television broadcast with simultaneous content published to the web. For others, it may be delivering the highest audio fidelity at a sold-out concert venue. And still for others, it may be as simple as making a home movie that family members will cherish for a lifetime.
The partnership we establish with our customers is unlike that of other companies, because just like our customers, our employees are also artists and industry experts. In fact, more than 50% of our employees have professional backgrounds in audio or video, and more than 70% use our products outside of the workplace. This unique experience sets Avid apart. It drives our ongoing enthusiasm and commitment to advance technology in the digital audio and video industries. To serve our customers in a way that demonstrates how we understand the challenges they face. To inspire passion, unleash creativity and realize dreams in a digital world.
