Project Manager & Business Analyst (Combined Role)

POSITION TITLE: PROJECT MANAGER AND BUSINESS ANALYST (COMBINED ROLE)
REPORTS TO: EXECUTIVE DIRECTOR, DELIVERY MANAGER.
LOCATION: LOS ANGELES OR IRVINE, CA.

TRAVEL (TO SOUTH AMERICA) - 10 TO 20% ( each trip lasting 2 to 3 weeks )

TRAVEL (WITHIN US) – UP TO 80%

PM Responsibilities:

· Play a lead role in the delivery of engagements as well as a supporting project role contributing to         the preparation of customer deliverables
· Manage the delivery of the project, assuring customer satisfaction and project profitability
· Lead a consulting team through all phases of project delivery, including all phases of the software development life cycle
· Define and manage project scope.
· Develop and maintain project plan, resource plan, and task statuses
· Identify project dependencies and workstreams for other vendors and client; define overall plan with client
· Define project team organization, assign and monitor task completion
· Facilitate technical, operational and/or business requirements gathering processes
​· Facilitate staff travel, expense and time reporting
· Schedule meetings, formally document meeting minutes and action items
· Lead kickoff meetings for each project phase through closeout
· Coordinate development estimation efforts
· Manage bug triage and resolution process during testing
· Identify and communicate project risks and issues to client and internal management
· Monitor and control project execution for on-time, on-budget delivery
· Maintain project documentation
· Mentor staff and facilitate teamwork
· Coordinate with offshore team members for team communication and task completion
· Organize technical reviews and quality checkpoints
· Manage distributed (onshore-offshore) teams.

BSA Responsibilities:

·         Analyze the business expectations of the Stakeholders, end users and employees of the Client.

·         Lead business requirement gathering and process documentation for both new and existing project designs.

·         Understand the business requirements and translate them into specific software requirements.

·         Break down the technical jargons into an easy to understand language for the rest of project team members to understand.             

·          Be the liaison between the business units, technology teams and support teams.

·         Be accountable for contributing to the success of business consulting and/or software delivery engagements through user requirements elicitation, business systems analysis and discovery, requirements documentation, business solution design, presentations and software demonstrations, software validation testing, user training, and other consulting activities. 

·         Communicate and attend meetings with both the onshore and offshore teams.

·          Engage customers throughout all levels of the organization and help to ensure the AAXIS team meets or exceeds customer expectations.

Qualifications:
· BS/MS (CS, Business or equivalent); MBA preferred; PMP Certification is a plus.
 

Experience/Skill:

·          Total of 5+ years of experience with at least 3+ years in direct project management roles.

·          1+  years experience in software requirements analysis as a BSA is required.

·          Experience with desktop software (e.g., Visio, Word, Excel, etc.) and other project-based tools (e.g., wikis, source control, bug tracking, etc.) is required.

·         Experience in planning and managing software delivery projects

·         Proven ability to lead, coordinate, and manage project tasks, in a matrix organization

·         Demonstrated skill in client relationship management and ability to lead technical and delivery

team members.

·          Excellent communication, presentation, and negotiation skills

·          Solid problem solving skills

·          Excellent relationship building skills

·          Strong team management skills

·          Understanding of project management PMI methodology

·          Experience of multiple full project lifecycles from business development to final delivery

·          Background in Retail Industry and Ecommerce applications is definitely preferred.

·          Experience with meeting facilitation, presentation creation and delivery is required.

·          Experience in retail or ecommerce industry is preferred.

·          Experience with typical ecommerce and retail/wholesale systems is preferred (e.g., POS, OMS, WMS, PIM, ERP, contact center, cash-to-order, payments, etc.).

·          Consultancy experience preferred (i.e., consulting to external customers).

·          Experience with ATG Commerce Suite is a plus.

Personal Characteristics:

·          Customer service orientation

·          Highly capable analytical, numerical and reasoning abilities

·          Strong listening and meeting facilitation skills

·          Well developed interpersonal skills; positive and engaging personality

·          Results oriented; desire to succeed

·          Ability to establish credibility and trust

·          Adaptable and team-oriented

·          Strong business and financial acumen

Additional Information:

Travel outside US (mainly South America) – 10 to 20% (each trip lasting 2 to 3 weeks).

Travel within US – up to 80%