Join our team and become an expert in the field. My client is looking for machine tool savvy road warriors for our Field Service Engineer position based in the central New England region. The Field Service Engineer is a member of the Customer Support Department and is responsible for the installation, maintenance, trouble shooting and repair of my client's machinery at customer locations. We are seeking customer focused professionals with a positive attitude and great customer service skills.

Responsibilities include:

·         Installing/training, providing technical knowledge and troubleshooting at the customer’s facility

·         Providing a communication link between the customer and my client

·         Creating and developing procedural documentation

·         Using and understanding the customer support computer system

·         Supporting the Product Specialist on a rotational basis

·         Supporting the Knowledge Products Team as a subject matter expert

·         Occasional participation outside of the team product line

Qualified Candidates should have a professional image, be a team player and a self-starter with a strong work ethic, and have:

·         2 Year Technical degree (Electrical/Automation) and 2 or more years of experience in a related field (desired), or similar mechanical skills/experience (a co-op, internship or job in a manufacturing environment), and a stable work history

·         Educational knowledge of electronics is a must

·         Must have good electro-mechanical skills (motors, drives, transformers)

·         Knowledge of a specialized field such as machine tool manufacture, installation, operation, maintenance and repair, and/or a broad shop background

·         Technical knowledge and logical troubleshooting across team product line

·         Excellent communication and customer relation skills

·         Rational decision making and problem solving ability

·         Detail oriented with a high degree of accuracy

·         Availability for extensive travel depending on customer needs

My client  is a world leader in metal cutting and manufacturing technology. My client's employees enjoy a stable environment from a company with years of success and growth in the machine tool industry. We offer competitive pay, generous benefits and ongoing training.

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